PC troubleshooting help please!

ikonone

New Member
hey there everyone. first of all, thank you in advance for your feedback and advice.

i recently built my first PC and when i started everything up, it worked fine. i initially dual-booted linux and windows 2000. i went through several times having the computer working fine for a few weeks, and then starting to spontaniously restart, and then, every time, windows would completely stop working and when i would reboot, i could not boot up windows, only linux. but linux still worked just fine.

trying to troubleshoot this problem with trying to repair the current version of windows never worked. when i tried chkdsk, it would say that there were problems that i could not recover from. when windows would finally stop working (before rebooting and then not being to even boot into windows).

this latest time, i just loaded windows on the computer but the random resetting is starting and i am thinking that it is only a matter of time before the whole system goes again. i am fairly sure that it is not a virus because anything on this computer is on several other computers that are fine. i don't think it is the motherboard or processor because linux allways worked after windows would stop working. i think that it must be the hard disk drive because it seems like this could cause this behavior and because i have been checking the event log and these two messages seem to come up whenever it spontaniously reboots:

save dump:

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0xbfaa6758, 0x00000002, 0x00000000, 0xbfa53920). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini042907-04.dmp.

warning:

The driver has detected that device \Device\Harddisk0\DR0 has predicted that it will fail. Immediately back up your data and replace your hard disk drive. A failure may be imminent.


another tip off to this is that every time my computer reboots or starts up, it comes to a screen that shows, among other things, the SATA devices that are connected. there have been several times when it did not even recognise that the hard drive was connected and would not go any further. i was able to reset the computer several times and eventually it would boot up just fine and work just fine.

so what do you all think is the problem? is there a way to check if it is the hard drive that is causing this? it seems likely but i wanted to get some other opinions. i would not like to have to open it up, take it out, send it in, and wait for the company to check it out and send it back only to find that it was not the problem after all. thanks again, and i eagerly await your reply.

chris
 
thanks for the reply.

so i started doing a search for that and i came across this site:

http://www.tacktech.com/display.cfm?ttid=287#seagate

where i found SeaTools for Windows v1.1.0.3. i tried running sea tools and the short drive self test test failed, the long drive self test failed, the short generic test passed, and the long generic test failed.

this, again, makes me think that the drive is faulty.

i am not sure where to find the driver update that you suggest. there was no software that came with the drive but the motherboard came with a software CD that has one option called preinstall 32 bit SATA RAID driver (F6 during windows setup).

i am not setting up a raid array. i just have the one HD. do i still need this driver? i can't do it with windows allready installed (it asks for a floppy disk to be inserted and i do not have a floppy drive) and it seems the only way to install it is to reinstall windows again and press F6. will this solve the problem?

thanks again for any info.

chris
 
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