Please Help bad Virus!!!

M

moneymike59

New Member
This is my first post because I did a Google search for a computer forum and this site came up so hopefully you guys can help me.

I don't know what this virus is or how it got into my computer but I'll do my best to tell you guys what it is.

I started with about 35 processes before I got the virus. After I was hit I had well over 50 processes and my computer would restart very quickly, so I went to MSCONFIG and disabled all the processes. Didn't fix the problem but it did stop my computer from restarting as much.

When I first start my computer up Windows XP will start up normal and everything. The problem is about 1 min later everything just freezes up and I am unable to click anything. My mouse still moves but all clicking functions do not work. The only thing I'm able to do is ctrl+alt+delete. That is also the only way I can shut my PC down. The thing is though about the only thing I can do is use Firefox but I have to click on it as soon as the desktop shows up. Another thing is if I am using Firefox and I decide to close it I can't get back into it unless I restart.

One thing I tried was doing an AdAware scan but the weird thing about that is as soon as it gets going and finds many things the PC will just restart on its own. I also dled AVP anti-virus off of download.com and I scan and again while it is finding things the PC will restart on its own.

And when my computer is first started I get a couple error messages. One is Media Ack or something like that and another is NT something.

I did use the virus scan that was in the sticky the last link and it found 107 things but when I tried cleaning them it said that it was unable to clean it.

I also tried System Restore and when it looks like it's working I get a message when I restart that it was unsuccessful. I tried different dates as well.

So any help you guys could give me would be very appreciated.
 
Last edited:
I did use the virus scan that was in the sticky the last link and it found 107 things but when I tried cleaning them it said that it was unable to clean it.

All the other things in the sticky I had already tried.
 
Logfile of HijackThis v1.99.1
Scan saved at 11:17:10 PM, on 9/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Media Access\MediaAccK.exe
C:\Program Files\Media Access\MediaAccess.exe
C:\WINDOWS\etb\pokapoka66.exe
C:\WINDOWS\system\thiuweu.exe
C:\WINDOWS\system32\nsmzvea.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\TWlrZQAA\command.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mike\Desktop\HijackThis.exe
C:\WINDOWS\system32\Ote9Wj.exe
C:\WINDOWS\system32\Mlwwa.exe
C:\WINDOWS\System32\imapi.exe

R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [2SWZKN82R5K47C] C:\WINDOWS\system32\Vryu.exe
O4 - HKLM\..\Run: [System service66] C:\WINDOWS\etb\pokapoka66.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [guhltr] C:\WINDOWS\system32\nsmzvea.exe r
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O20 - AppInit_DLLs: repairs.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\TWlrZQAA\command.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
 
moneymike59 said:
I did use the virus scan that was in the sticky the last link and it found 107 things but when I tried cleaning them it said that it was unable to clean it.

All the other things in the sticky I had already tried.
Click to expand...

try running the virus scan in safemode.

go to control panel > uninstall media access

then go to local disk > windows > system 32 > delete command.exe

remove the following lines:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe

O4 - HKLM\..\Run: [System service66] C:\WINDOWS\etb\pokapoka66.exe

O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe

O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe

R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll

O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\TWlrZQAA\command.exe

byteman or buzz will catch the rest.
 
Wow I just did an analysis of your log and you have some bad stuff, wait for someone here to help you! I dont want to steer you in the wrong direction!
 
About logging into safe mode...I know usually ur usually supposed to press F8 at startup but when I do that on my computer it just asks me what drive I want to boot from. Is there another way to load safe mode?
 
Ok, there's a few more things to deal with, but we'll start here.

First, download Ewido Security Suite.

Next, download Lavasoft's Ad-Aware and the VX2 Cleaner Plug-in. Install Ad-Aware using the default options, then install vx2cleaner_inst.exe, taking all the defaults there as well.

Run Ad-Aware, update to the latest definitions, then click on Add-ons in the lefthand column. Select VX2 Cleaner V2.0 and click Run Tool. Click "OK", then, if something is found, click "Clean" as in the directions given. Click "Close", and exit Ad-Aware.

Reboot your PC and run Ad-Aware again. This time, click on the Start button in Ad-Aware, select "Perform smart system scan" and click Next. Once the scan finishes, click "Next" again. Select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Click "Next" one more time, then "OK" to confirm the removal.

You will be prompted to set Ad-Aware to run on reboot, click "OK". Exit Ad-Aware and restart your PC once again.

When Ad-Aware starts up, click on "Start", then "Next". Follow the steps above if anything is found, or click "Finish", then exit Ad-Aware.

For a final cleanup, please install and run Ewido.
  1. When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  2. When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  3. From the main ewido screen, click on update in the left menu, then click the Start update button.
  4. After the update finishes (the status bar at the bottom will display "Update successful")
  5. Click on the Scanner button in the left menu, then click on Complete System Scan. This scan can take quite a while to run.
  6. If ewido finds anything, it will pop up a notification. We have been finding some cases of false positives with the new version of Ewido, so we need to step through the fixes one-by-one. If Ewido finds something that you KNOW is legitimate (for example, parts of AVG Antivirus, pcAnywhere and the game "Risk" have been flagged), select "none" as the action. DO NOT check "Perform action with all infections". If you are unsure of an entry, select "none" for the time being. I'll see that in the log you will post later and let you know if ewido needs to be run again.
  7. When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again.

Please finish up by rebooting your system once more, and posting a new HijackThis log.
 
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