please help,..desktop problem

A

andrewk47

New Member
hmmm,..my desktop computer always hangs,..i don't really know the problem,..since i bought this 1 year ago,..it occasionally hangs. recently, microsoft send me this letter of error reporting:

Consider BIOS upgrade

Microsoft is unable to determine the exact cause of this error. However, this problem was most likely caused by an error in your computer’s random access memory (RAM). RAM is the main internal storage area the computer uses to run programs and store data.

During the crash analysis, we noticed the basic input/output (BIOS) system version on this computer does not match the specifications for the central processing unit (CPU), also known as a processor, that is installed on your computer. This can occur when a newer processor is installed on an older system board or older BIOS. Using a BIOS that does not support the installed processor can result in Windows system crashes. Contact your computer manufacturer or motherboard manufacturer for an updated version of BIOS for your computer's processor.

How do I find my computer manufacturer (OEM)?

Click Start, click Run, type msinfo32, and then click OK. Your computer OEM is listed as the System Manufacturer in the right pane of the System Information window.

Click to go online to see contact information for most computer manufacturers

Additional information
Note

*

Upgrading the BIOS version may require moderate to advanced troubleshooting skills. If you are uncomfortable with performing these steps, you might want to consider consulting with paid technical support.
*

If your computer contains an Intel processor, you can use special utilities to identify your specific processor. Click the following link to go online for more information:
Intel Processor Identification Utility

im a newbie here,.. i really don't know what's the meaning of this,..please help on what must i do to fix my desktop computer,..thanks
btw,..this is the specs of my computer:

intel Pentium dual core 1.6 GHZ (E2140) processor
ECS P4M890T-M mainboard
1GB Pc 667 memory
160GB SATA HDD
PALIT 7200GS 256 V.CARD
 
You might need a bios update there but the cpu wouldn't be the reason for that being a Socket 775 model already. The original bios programming may have become corrupted where an update would see corrected.

Bios updates for an ECS brand board would generally be found at the manufacturer's support or in this case a quick look came up with the latest updates plus the dos type tool at http://drivers.softpedia.com/get/GR...-V20-VIA-S3G-P4M890-VGA-Driver-16944510.shtml

Most updates now however will go on without the need for a boot floppy and dos tool seen there. Some boards see an EZ flash option. But you would first look over the user manual for the board there for the proper instructions before doing anything.

Whether a prebuilt system or a case you build yourself a free tool called System Info for Windows(SIW) can provide you with the information you will need. You can download that from http://www.gtopala.com/siw-download.html

Note the stand alone you run by first browsing to the folder you save it in while the version seeing the installer simply creates a desktop shortcut for you. There are no new entries added to the system registry itself.
 
andrewk47 said:
hmmm,..my desktop computer always hangs,..i don't really know the problem,..since i bought this 1 year ago,..it occasionally hangs. recently, microsoft send me this letter of error reporting:

Consider BIOS upgrade

Microsoft is unable to determine the exact cause of this error. However, this problem was most likely caused by an error in your computer’s random access memory (RAM). RAM is the main internal storage area the computer uses to run programs and store data.

During the crash analysis, we noticed the basic input/output (BIOS) system version on this computer does not match the specifications for the central processing unit (CPU), also known as a processor, that is installed on your computer. This can occur when a newer processor is installed on an older system board or older BIOS. Using a BIOS that does not support the installed processor can result in Windows system crashes. Contact your computer manufacturer or motherboard manufacturer for an updated version of BIOS for your computer's processor.

How do I find my computer manufacturer (OEM)?

Click Start, click Run, type msinfo32, and then click OK. Your computer OEM is listed as the System Manufacturer in the right pane of the System Information window.

Click to go online to see contact information for most computer manufacturers

Additional information
Note

*

Upgrading the BIOS version may require moderate to advanced troubleshooting skills. If you are uncomfortable with performing these steps, you might want to consider consulting with paid technical support.
*

If your computer contains an Intel processor, you can use special utilities to identify your specific processor. Click the following link to go online for more information:
Intel Processor Identification Utility

im a newbie here,.. i really don't know what's the meaning of this,..please help on what must i do to fix my desktop computer,..thanks
btw,..this is the specs of my computer:

intel Pentium dual core 1.6 GHZ (E2140) processor
ECS P4M890T-M mainboard
1GB Pc 667 memory
160GB SATA HDD
PALIT 7200GS 256 V.CARD
Click to expand...

The last update for that board was in 8/8/07. Bios 070808. If yours is older you could flash it and see.
http://www.ecs.com.tw/ECSWebSite/Pr...ategoryID=1&DetailName=Bios&MenuID=44&LanID=0
 
hmm,..thanks but i don't know what to do,..can you pls give me the steps to do,..sorry i suck at this,.....updating my bios means what sirs???
 
The user manual provided by each manufacturer will have instructions in there on how to update the bios eve if a manual tool has to be used. Many updates are the Winflash type where you simply run the file once you download the correct update while booted in Windows.

The Taiwan link there doesn't list your model however like what is seen at Softpedia. The last bios updates found are the two seen at http://drivers.softpedia.com/downloadTag/ECS+P4M890T-M+(V2.0)

Unfortunately ECS doesn't provide much help when going to their own support site due to being a lower end brand. :rolleyes:
 
Many updates now are the Winflash type if the bios itself doesn't have the live update option seen there when first starting the system up. The Winflash type simply run while you are still in Windows.

The alternate to using a boot floppy is burning the floppy image onto a cd-r and booting with the disk in the optical drive to get around not seeing a 3 1/2" drive on many systems at this late date. Did you read through the user manual or have it to review?

The support site seen there wasn't too helpfull unlike other companies that offer far better online support for older model boards.
 
sir pc eye i have read the directions on how to update the bios,but the directions is prior only if you have a floppy disk drive,..they don't have an option if you don't have a floppy disk drive

but how can i make a bootable cd??

yeah you're right,..their web do nothing in trouble shooting

btw,..i have downloaded the working link in softpedia but it state that it has no compatible hardware,..the other link in softpedia doesn't work,..sob,..i downloaded the one in the ecs website,..but the problem is i don't have a floppy disk drive,...
 
I thought I saw usb floppy drives available at one time. But there are programs that will make a disk image with the files you would normally find on a boot floppy. Since the tool is meant for dos you can create a bootable dos cd from bootdisk.com seeing the flash tool added to the files in the image.

Allbootdisks.com can help you with instructions on how to make up boot cds at http://www.allbootdisks.com/iso.html

Isobuster is a free tool for creating iso disk images available at http://www.isobuster.com/
 
ah,.. i see,.. that's an iso image file,..i can create that,..thanks to your help sir pc eye,..btw,..i have already updated my bois,..from may 2007 to august 2007,..LOL
i used the AFUWIN the win flash i think

i hope this can prevent the often hang time of my pc,..i don't do have a pc that always hang,...

thank you very much

btw,..i saw that my motherboard has two versions,..V1.0 and V2.0 mine is V2.0 , that's why i downloaded a wrong bios. now hope its fine,.. sorry for incomplete details,...hehe
thanks again!
 
The two versions are simply old(V1.0) maybe first and the second(V2.0) being the newer version for the same model board. The "WIN" part of the name points to being a Winflash type where you simply don't need any type of boot disk.

That's seen far more often at this point since floppies are pretty much obsolete for anything other then restoring an old boat or working with rawrite for an older Linux release! :P

At least you got that on without any problems. But getting familiar with how to back up a working bios is always a good idea just in case of...?
 
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