First, thanks for taking the time. I really appropriate it.
Here's my issue, I'll list the symptoms followed by what I did and what happened after.
Symptom:
1)my mouse started behaving a little oddly (clicking and holding when I only click or doing wheel clicks)
2) brushes not working properly in Photoshop (they stop mid stroke and will undo after the stroke sometimes) laso tool also not working
3) After 2 starts happening, when I Open PSD files photoshop will start but will not open the file.
4) sometimes when i try to watch videos on websites, i click full screen and it does nothing
5) my wacom intuos tablet is often not recognized.
What I did:
1)restarting my computer will help but only for a short time
2) checked computer temps, everything looks fine. Even opened it up and ran a fan on it but nothing changed.
3) made sure my drivers were up to date.
4) took the ram out and re-installed it. Idk why I did this but i know nothing about computers and thought it was worth a try.
5) Ran Nortan anti virus full system scan. some threats were found but all were resolved.
after all that the problems were still unsolved
6) I back up the important stuff and tried to restore my computer to a previous state several times but no attempts were successful.
after the restore attempt problems got much worse. the wifi said limited internet and many programs like google chrome would not even open. Computer became very sluggish.
7) There was another restore option to basically return all apps to it's default and delete all programs that didn't come with the computer but still keep all the data files. like music, pictures, videos...ect. I did this and after many many hours of getting my computer up to date I'm still having symptoms 1-5 but less often than before.
Does this sounds like a software or hardware problem? How would you go about it?
Thanks
Here's my issue, I'll list the symptoms followed by what I did and what happened after.
Symptom:
1)my mouse started behaving a little oddly (clicking and holding when I only click or doing wheel clicks)
2) brushes not working properly in Photoshop (they stop mid stroke and will undo after the stroke sometimes) laso tool also not working
3) After 2 starts happening, when I Open PSD files photoshop will start but will not open the file.
4) sometimes when i try to watch videos on websites, i click full screen and it does nothing
5) my wacom intuos tablet is often not recognized.
What I did:
1)restarting my computer will help but only for a short time
2) checked computer temps, everything looks fine. Even opened it up and ran a fan on it but nothing changed.
3) made sure my drivers were up to date.
4) took the ram out and re-installed it. Idk why I did this but i know nothing about computers and thought it was worth a try.
5) Ran Nortan anti virus full system scan. some threats were found but all were resolved.
after all that the problems were still unsolved
6) I back up the important stuff and tried to restore my computer to a previous state several times but no attempts were successful.
after the restore attempt problems got much worse. the wifi said limited internet and many programs like google chrome would not even open. Computer became very sluggish.
7) There was another restore option to basically return all apps to it's default and delete all programs that didn't come with the computer but still keep all the data files. like music, pictures, videos...ect. I did this and after many many hours of getting my computer up to date I'm still having symptoms 1-5 but less often than before.
Does this sounds like a software or hardware problem? How would you go about it?
Thanks
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