please help me

jaraarrow

New Member
Hi everyone im new to these forums.I was wondering if anyone can help me,recently i tried to return my computer(windows xp)to factory settings i tried to do this by going into the smart restore feature but an error appears saying there is a missing file.Then i tried to boot the computer up and press f11 but nothing happens,I wasnt supplied with a recovery disk so what am i supposed to do?Ive also tried usinng system restore but it kepps telling me no changes have been made to my computer.Would i be able to buy windows xp home addition or proffesional again would that fix the problem?thanx in advance love jara
 
Well you would loose all your information.. documents pictures and such if you did it without backing up. If it is a dell or name brand you wont get all the free junk that cam on the pc. If it is a dell or hp try calling the company and let them know your cd was "unreadable" but you still have it. Say there are no scratches but your computer wont read it. They should send you a new one. Or you could go buy it.. Could be 100-200 depending on the location you buy it, and if it is home or pro..
 
getting windows xp retail and installing that will fix the problem....but if it is dell or something...they will send you the disk ...call them up
 
If you don't want to lose all your files, then download a Live Linux CD such as Knoppix, boot your computer from CD-Rom, load Knoppix and then transfer all of your important documents onto another computer on the network or onto a portable storage medium (MP3 player, for example).
 
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