please insert a disk into drive d: when I already have.

[QuantumComputers]

I have a phillips DVD8631 and all of a sudden it asks me please insert a disk into drive d: when I already have. It seems to work with some audio cds though. I installed the latest driver http://support.dell.com/support/dow...seid=r89117&formatcnt=1&libid=0&fileid=116291

but that hasn't changed anything

 

[patrickv]

if you have tried reading the disk from another dvd drive and it reads, then your drive lens is probably dirty or something, try those lens cleaner if see if that works.
if it doesn't,then there's not much you can do but to get a new one.

cheers bro

 

[PohTayToez]

Yep... sometimes drives just die and there isn't much you can do about it.

 

[tremmor]

can of air from office supply store. (static free).
don't turn can side ways, keep it upright.
Open the cd cover with the nozzle installed.
light spray across the laser lens.