Presario CQ56-153SI help!

kefflon

Member
Hi guys!

I just bought this laptop Compaq Presario CQ56-153SI 1 week ago and now it acts like a 10 year old computer.
Im just trying to play www.runescape.com, a java based game, and having a second window of facebook open on google chrome on windows 7, that cant be too much? i have 2 gig RAM and a 2,2 processor. is it supposed to be like this?

I ordered 2 more gigs of RAM but it will take 6 weeks for it to arrive...

Any tips?
 
thanks! sorry, im a noob in these things (not in runescape tho) ,how do i uninstall the bloatware? i got internet explorer instaleed too, w/o using it, should i un install it too?
 
IE is part of Windows. You don't have to remove it.

Basically, the HP bloatware is anything that is HP related. You can go through and basically remove all of it. But to be safe, we'll help you choose what to uninstall.

Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

Click Open the Misc Tools section

Click Open Uninstall Manager

Click Save List

Select where to save the text file. Then copy and paste the contents of the txt file in this thread.

Should you encounter an error when saving the log, close HijackThis and right click on the shortcut placed on your desktop and select "Run as Administrator". Then follow the previous steps to save the uninstall log file.
 
Thanks a lot! Here is the txt file:

µTorrent
Acrobat.com
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS
Adobe Photoshop CS3
Adobe Reader 9.3 MUI
Adobe Setup
Adobe Shockwave Player 11.5
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Agatha Christie - Death on the Nile
avast! Free Antivirus
Bejeweled 2 Deluxe
Bing Bar
Bing Bar Platform
Blackhawk Striker 2
Chuzzle Deluxe
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
CyberLink DVD Suite
CyberLink DVD Suite
CyberLink PowerDVD 9
CyberLink PowerDVD 9
CyberLink YouCam
CyberLink YouCam
Dora's Carnival Adventure
Energy Star Digital Logo
Escape Rosecliff Island
ESU for Microsoft Windows 7
FastStone Capture 5.3
FATE
Final Drive Nitro
HiJackThis
HP Advisor
HP Customer Experience Enhancements
HP Documentation
HP Game Console
HP Games
HP Photo Creations
HP Power Manager
HP Quick Launch
HP Setup
HP Software Framework
HP Support Assistant
HP Wireless Assistant
HPAsset component for HP Active Support Library
Intel(R) Control Center
Intel(R) Graphics Media Accelerator Driver
Intel(R) Rapid Storage Technology
Java(TM) 6 Update 25
Jewel Quest - Heritage
Junk Mail filter update
LabelPrint
LabelPrint
LightScribe System Software
Magic Desktop
Microsoft Choice Guard
Microsoft Default Manager
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
MSVCRT
PDF Settings
Penguins!
PhotoNow!
PhotoNow!
Plants vs. Zombies
Poker Superstars III
Polar Bowler
Polar Golfer
Power2Go
Power2Go
PowerDirector
PowerDirector
RarZilla Free Unrar 2.53
Realtek Ethernet Controller Driver For Windows 7
Realtek High Definition Audio Driver
REALTEK Wireless LAN Software
Recovery Manager
RtVOsd
Skype™ 4.2
Synaptics Pointing Device Driver
Virtual Villagers - The Secret City
VLC media player 1.1.9
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Zuma Deluxe
 
HP Pre-loads a lot of games. You can choose which ones you want to keep or delete.

Agatha Christie - Death on the Nile
Bejeweled 2 Deluxe
Bing Bar
Bing Bar Platform
Blackhawk Striker 2
Chuzzle Deluxe
Dora's Carnival Adventure
Energy Star Digital Logo
Escape Rosecliff Island
ESU for Microsoft Windows 7
FATE
Final Drive Nitro
HP Advisor
HP Customer Experience Enhancements
HP Documentation
HP Game Console
HP Games
HP Photo Creations
HP Power Manager
HP Quick Launch
HP Setup
HP Software Framework
HP Support Assistant
HP Wireless Assistant
HPAsset component for HP Active Support Library
Jewel Quest - Heritage
Magic Desktop
Microsoft Search Enhancement Pack
Penguins!
Plants vs. Zombies
Poker Superstars III
Polar Bowler
Polar Golfer
RarZilla Free Unrar 2.53
Virtual Villagers - The Secret City
Zuma Deluxe
 
Thank you! I removed everything now except HP Wireless Assistant, i guess i dont need that either? Now the cpu is on 80 or 90 %, at least better than 100! Is there anything else I can do?
 
I noticed that you have utorrent installed, and if your system is slow, you may be infected.

Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com but DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.

Since you already have hijackthis installed, you really don't need to install it again, just run a scan and post the results.

Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

Click Do a system scan and save a logfile

Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.

Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log
 
thank you! here is the malware log, i had 1malware that it removed:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6627

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

2011/05/20 05:48:38 PM
mbam-log-2011-05-20 (17-48-38).txt

Scan type: Quick scan
Objects scanned: 145039
Time elapsed: 4 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\game\downloads\VLCSetup.exe (Adware.Hotbar) -> Quarantined and deleted successfully.


I didnt get a log file at the Hijack this. it says cannot fint log file.
 
Right click on hijackthis and click on run as admin, if the run as admin option doesn't appear then press and hold the shift key while right clicking on hijackthis to get the option to appear.
 
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