TyBoyTwist
New Member
Hello,
im having a big issue installing audio drivers for my friend. The computer won't let me install the audio driver. ive tried everything. im 95% sure that its a realtek audio driver. but when i try to install it, my computer reboots halfway into installation. then i thought i figured it out. i unistalled that multimedia audio controller, after that my computer let me install the realtek driver. but then when i restarted my computer, the "found new hardware" window came up. it needed me to install the mulitmedia audio controller. well when i did that, it came up with realtek audio (that was being installed. basically THAT was the multimedia audio controller). so i thought i fixed it but then it restarted!!!!! i have no idea why. i tried doing this in safe mode too, and nothing. i really need help. heres the specs for the computer.
Field Value
Computer
Computer Type ACPI Multiprocessor PC
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
Internet Explorer 8.0.6001.18702
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MELANIE-1DB971F
User Name Owner
Logon Domain MELANIE-1DB971F
Date / Time 2010-03-05 / 14:11
Motherboard
CPU Type Intel Pentium 4 511, 2800 MHz (21 x 133)
Motherboard Name Dell OptiPlex GX520
Motherboard Chipset Intel Lakeport-G i945G
System Memory 2038 MB (DDR2-667 DDR2 SDRAM)
DIMM1: 1 GB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM3: 1 GB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
BIOS Type Phoenix (10/13/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display
Video Adapter Intel GMA 950
3D Accelerator Intel GMA 950
Multimedia
Audio Adapter Analog Devices AD1981B(L) @ Intel 82801GB ICH7 - AC'97 Audio Controller [A-1]
Storage
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive ST340810 A USB Device (40 GB, 5400 RPM, Ultra-ATA/100)
Disk Drive WDC WD740GD-00FLC0 (74 GB, 10000 RPM, SATA)
Optical Drive TEAC DVD-ROM DV-28E-C (8x/24x DVD-ROM)
SMART Hard Disks Status OK
Partitions
C: (NTFS) 70896 MB (57052 MB free)
E: (NTFS) 38154 MB (19979 MB free)
Total Size 106.5 GB (75.2 GB free)
Input
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Mouse HID-compliant mouse
Network
Primary IP Address 192.168.0.185
Primary MAC Address 00-12-3F-CE-A8-1C
Network Adapter Broadcom NetXtreme 57xx Gigabit Controller (192.168.0.185)
Peripherals
Printer Microsoft XPS Document Writer
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB2 Controller Intel 82801GB ICH7 - Enhanced USB2 Controller [A-1]
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
DMI
DMI BIOS Vendor Dell Inc.
DMI BIOS Version A05
DMI System Manufacturer Dell Inc.
DMI System Product OptiPlex GX520
DMI System Version
DMI System Serial Number 7W18891
DMI System UUID 44454C4C-57001031-8038B7C0-4F383931
DMI Motherboard Manufacturer Dell Inc.
DMI Motherboard Product 0XG309
DMI Motherboard Version
DMI Motherboard Serial Number ..CN698615CT09EE.
DMI Chassis Manufacturer Dell Inc.
DMI Chassis Version
DMI Chassis Serial Number 7W18891
DMI Chassis Asset Tag
DMI Chassis Type Space-saving
It doesnt say it, but this is an optiplex cx520 by Dell
im having a big issue installing audio drivers for my friend. The computer won't let me install the audio driver. ive tried everything. im 95% sure that its a realtek audio driver. but when i try to install it, my computer reboots halfway into installation. then i thought i figured it out. i unistalled that multimedia audio controller, after that my computer let me install the realtek driver. but then when i restarted my computer, the "found new hardware" window came up. it needed me to install the mulitmedia audio controller. well when i did that, it came up with realtek audio (that was being installed. basically THAT was the multimedia audio controller). so i thought i fixed it but then it restarted!!!!! i have no idea why. i tried doing this in safe mode too, and nothing. i really need help. heres the specs for the computer.
Field Value
Computer
Computer Type ACPI Multiprocessor PC
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
Internet Explorer 8.0.6001.18702
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MELANIE-1DB971F
User Name Owner
Logon Domain MELANIE-1DB971F
Date / Time 2010-03-05 / 14:11
Motherboard
CPU Type Intel Pentium 4 511, 2800 MHz (21 x 133)
Motherboard Name Dell OptiPlex GX520
Motherboard Chipset Intel Lakeport-G i945G
System Memory 2038 MB (DDR2-667 DDR2 SDRAM)
DIMM1: 1 GB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM3: 1 GB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
BIOS Type Phoenix (10/13/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display
Video Adapter Intel GMA 950
3D Accelerator Intel GMA 950
Multimedia
Audio Adapter Analog Devices AD1981B(L) @ Intel 82801GB ICH7 - AC'97 Audio Controller [A-1]
Storage
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive ST340810 A USB Device (40 GB, 5400 RPM, Ultra-ATA/100)
Disk Drive WDC WD740GD-00FLC0 (74 GB, 10000 RPM, SATA)
Optical Drive TEAC DVD-ROM DV-28E-C (8x/24x DVD-ROM)
SMART Hard Disks Status OK
Partitions
C: (NTFS) 70896 MB (57052 MB free)
E: (NTFS) 38154 MB (19979 MB free)
Total Size 106.5 GB (75.2 GB free)
Input
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Mouse HID-compliant mouse
Network
Primary IP Address 192.168.0.185
Primary MAC Address 00-12-3F-CE-A8-1C
Network Adapter Broadcom NetXtreme 57xx Gigabit Controller (192.168.0.185)
Peripherals
Printer Microsoft XPS Document Writer
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB2 Controller Intel 82801GB ICH7 - Enhanced USB2 Controller [A-1]
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
DMI
DMI BIOS Vendor Dell Inc.
DMI BIOS Version A05
DMI System Manufacturer Dell Inc.
DMI System Product OptiPlex GX520
DMI System Version
DMI System Serial Number 7W18891
DMI System UUID 44454C4C-57001031-8038B7C0-4F383931
DMI Motherboard Manufacturer Dell Inc.
DMI Motherboard Product 0XG309
DMI Motherboard Version
DMI Motherboard Serial Number ..CN698615CT09EE.
DMI Chassis Manufacturer Dell Inc.
DMI Chassis Version
DMI Chassis Serial Number 7W18891
DMI Chassis Asset Tag
DMI Chassis Type Space-saving
It doesnt say it, but this is an optiplex cx520 by Dell
