Problem of shutting down

C

Chibi

New Member
i need help here..!!

my computer:

Pentium 4 2.40 GHz
NVIDIA GeForce2 MX/MX 400 64 MB
256MB RAM
80 Harddisk
with windows xp version 2002 service pack 2

I have a problem with my computer after fix in computer shop, the thing is when ever i turn off my computer it will not totally shut down. its like the power is still remain on and so i need to press the power button to make it totally off.

does any body know how to fix this problem?

thank u....
 
That's a quick fix with a trip into the Control Panel to the power options icon. You can also right click on the desktop to simply go to the screensavers tab and look down for the power button on the lower right. Try setting all of the settings to never and see if that works along with the "shutdown when power button is pushed" option.
 
i have changed all of the settings to never, but still my problem is till occur......do you know other way to solve this?
 
Boy I am getting rusty in my old age here. I forgot to mention the advanced tab after you set the drives to never is where to go to set the option saying "when I press the power button" with an option choice right under that as well as the option to disable the hibernate mode. If that is set at hibernate or sleep that would be the reason the power remains on.
 
well, the problem now is i could not find any option saying to do that. i made all the option never and in advanced tab there is nothing can do, only shows "always show icon on the taskbar". in addition, i had disable hibernation but the problem is still occur....

or may be is there any problem with my hardware? or motherboard?
 
Once you enter the advanced you should readily see two horizontal bars that show what is set for each option. The lower of the rwo is for enabling or disabling the hibernation. The top one(both in center of screen) is the one to select what action the system takes when you press the power button. The one thing that would prevent this from working is the power management section in the advanced settings of the bios itself. That should be set to "user defined". If the service tech played around with settings there what you are seeing now is the outcome. Are you familiar with how to get into the bios? If not read your user's manual for the board since you haven't posted the make and model here. The manual will illustrate the different sections somewhat. This would now be the place to look.
 
Christian Darrall said:
prob the advanced setting
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Well if the power options setting there isn't set to user defined the power options in the Control Panel would be rather useless since you couldn't custom set those the way you want to.
 
i thought xp wpuld have set the power options to the best setting for the power criteria e.g. laptop or home and office etc.

he wbought it from a shop didn't he, when i bought my packard bell they did the same thing, they not only that but they disabled safemode
 
When you buy a complete system from a dealer that services on location you can expect that they want the servicing done by them. So the tech may disable a few things to prevent home users from making changes on their own. Of course that also prevents someone from throwing a monkey wrench into the works due to not knowing how to make any changes correctly.
 
Well you will have to excuse my sarcasm but that's how they build their piggy bank by making sure they get the service calls when something goes wrong. You have to back to them for upgrades and any repairs. At least with a custom build you have some options on just who can or will service your machine. The "do-it-yourselfer" builds his or her own piggy bank by saving on labor costs as long as there are no goober alerts from throwing your own wrench into the works. You can't afford monkey business there.
 
Well you will have to excuse my sarcasm but that's how they build their piggy bank by making sure they get the service calls when something goes wrong. You have to back to them for upgrades and any repairs. At least with a custom build you have some options on just who can or will service your machine. The "do-it-yourselfer" builds his or her own piggy bank by saving on labor costs as long as there are no goober alerts from throwing your own wrench into the works. You can't afford monkey business there.
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Ah so true! :)
 
I just the spent the last two days correcting one disaster where the drive was multi OSed with XP Pro and Home editions and no recovery disks? That's how the store bought system came. The owner forwarded a link after contacting the online support for download of the iso images to make up three or four cd-rs. Windows wouldn't go back on at first due to the owner's inexperience at partitioning and multibooting OSs.

Fortunately data was already backed up from the drive about to be wiped clean. Windows had to perform the drive updates since the support site offered none. Upon looking over the support pages there were no updates available except for onboard Lan? No driver packages for onboard video or sound, no bios updates for the Socket A board, no utlities of any kind, nothing! It was simply a throw on the retail shelve system with no support unless.... you go back directly to them. :mad:
 
Fortunately data was already backed up from the drive about to be wiped clean. Windows had to perform the drive updates since the support site offered none. Upon looking over the support pages there were no updates available except for onboard Lan? No driver packages for onboard video or sound, no bios updates for the Socket A board, no utlities of any kind, nothing! It was simply a throw on the retail shelve system with no support unless.... you go back directly to them.
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Generally speaking you only need the LAN one ... it's not like OEMs (big or small) are packing custom video units or custom chipsest ... granted it'd be ideal to have the latest BIOS but if you're doing servicing of a computer that has that crappy of a mobo, they're not gonna notice the difference in BIOS most likely.
 
Ever hear of eMachines? The original OS installation was foobared when two different "boot ???" whatever was slapped onto the drive apparently. I said that drive is far better being wiped clean with a genuine recovery disk I had lying around. He could keep that since I went with a full installation disk that already included SP2 on it. XP located the correct drivers for the old style board there without any problems. Plus when he forwards the link from tech support I can download and burn the isos onto disk right from them. That's the problem with "lowest end" complete systems. Dell, HP, and others do have updates like those for the bios, onboard video and sound readily available for the customer. Intel systems require a support ticket for their's however.
 
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