Problems removing malware(Hijack This Log included)

firedog120 · Dec 28, 2007

Hello all,

I am having a bad problem trying to 'clean up' my in-law's computer. I have run several scans with Ad-Aware and SuperAnti-Spyware with neither of those programs turning up any infected files.

Any help with the enclosed Hijack This log would be greatly appreciated.

firedog120

-----------------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:36:34 PM, on 12/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\DELLMMKB.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Netropa\OSD.exe
C:\Documents and Settings\Mason\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=6010&mid=MjI6Ojg5&lid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bellsouth.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BellSouth
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [jv16PT - Privacy Protector] C:\Program Files\jv16 PowerTools 2005\jv16pt.exe -ExecTask "C:\Program Files\jv16 PowerTools 2005\Tasks\_PrivacyProtector\Task.jvb"
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WinfernoUpdate] "C:\Program Files\Common Files\Winferno\WSCUpdtr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: SimpleCast.lnk = C:\Program Files\SpacialAudio\SimpleCast\SimpleCast.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {60AFE1CD-9BA1-47AC-929C-484FBA08DF62} - (no file)
O9 - Extra button: (no name) - {C7112EF1-D5B6-421D-8F58-8FA63AB144F8} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.bellsouth.net
O15 - Trusted Zone: *.mcafee.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1108306251635
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5170/mcfscan.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O21 - SSODL: sapnet - {29794865-CDBD-48C0-B217-56CA5312AE8D} - C:\WINDOWS\sapnet.dll
O21 - SSODL: rmvgor - {84913B00-24AB-4964-B930-BA26B0C02C38} - C:\WINDOWS\rmvgor.dll
O23 - Service: McAfee Application Installer Cleanup (0237541198601620) (0237541198601620mcinstcleanup) - Unknown owner - C:\DOCUME~1\Mason\LOCALS~1\Temp\023754~1.EXE (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 7958 bytes

GameMaster · Dec 28, 2007

Hello!
As I checked your Log it has couple of nasties.
2 of them are especially nasty and I want you to fully cooperate.

Please, open HjackThis and choose Do a system scan only.
Place a check next to these lines:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php...MjI6Ojg5&lid=
O9 - Extra button: (no name) - {60AFE1CD-9BA1-47AC-929C-484FBA08DF62} - (no file)
O9 - Extra button: (no name) - {C7112EF1-D5B6-421D-8F58-8FA63AB144F8} - (no file)
O21 - SSODL: sapnet - {29794865-CDBD-48C0-B217-56CA5312AE8D} - C:\WINDOWS\sapnet.dll
O21 - SSODL: rmvgor - {84913B00-24AB-4964-B930-BA26B0C02C38} - C:\WINDOWS\rmvgor.dll

Be aware that last two lines belong to powerful Trojan viruses ( others are just deactivated entries). Please choose Fix to fix the entries.
Now,

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.
Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

Note: Please print this on paper or write down since you are not able to connect to net while in safe mode.

firedog120 · Dec 29, 2007

Thanks for the help GameMaster. I tried pasting the report.txt, but when I submit the post, I get an error message saying there are too many images. It further says that only 20 images are allowed and I have 22. Not sure what that means. I did copy the .txt file from the bad computer to a flash drive and brought it over to the computer I'm typing on now. Any ideas on this?

Thanks,

firedog120

firedog120 · Dec 29, 2007

The new Hijack This log:
---------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:57:34 PM, on 12/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\DELLMMKB.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Mason\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bellsouth.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BellSouth
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [jv16PT - Privacy Protector] C:\Program Files\jv16 PowerTools 2005\jv16pt.exe -ExecTask "C:\Program Files\jv16 PowerTools 2005\Tasks\_PrivacyProtector\Task.jvb"
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WinfernoUpdate] "C:\Program Files\Common Files\Winferno\WSCUpdtr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: SimpleCast.lnk = C:\Program Files\SpacialAudio\SimpleCast\SimpleCast.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.bellsouth.net
O15 - Trusted Zone: *.mcafee.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1108306251635
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5170/mcfscan.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: McAfee Application Installer Cleanup (0237541198601620) (0237541198601620mcinstcleanup) - Unknown owner - C:\DOCUME~1\Mason\LOCALS~1\Temp\023754~1.EXE (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 7516 bytes

Punk · Dec 29, 2007

firedog120 said:
Thanks for the help GameMaster. I tried pasting the report.txt, but when I submit the post, I get an error message saying there are too many images. It further says that only 20 images are allowed and I have 22. Not sure what that means. I did copy the .txt file from the bad computer to a flash drive and brought it over to the computer I'm typing on now. Any ideas on this?

Thanks,

firedog120

Yes it's because some of the report is viewed by the BBCODE Parser as smileys. Post your log in quotes or in two posts if it still doesn't work.

GameMaster · Dec 29, 2007

Weeeeeee!
HijackThis log is clean.
However,just this one entry. Ebates MoeMoney maker
Please tell me if you know what it is, and tell me if you remember did you install it?
Anyway don't worry about that it's not dangerous or anything I'm just curious about that proccess.
Btw, please listen to what webbenji said and try to post SDFix log as that's essential to pronounce your computer clean

firedog120 · Dec 30, 2007

Good to hear that the comp looks clean. It's surely running quicker. Need to buy another 256MB RAM chip to put in there to help give it a little boost!

Not familiar with the 'MoMoney' deal. Comp owner is not familiar with it either. Also, it's not showing up in the Add/Remove Programs either.

Thanks for the help!

Couldn't get the log in two posts for some reason, so I'll break it up in three.

Part 1:

SDFix: Version 1.120

Run by Mason on Fri 12/28/2007 at 09:34 PM

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:

Restoring Windows Registry Values
Restoring Windows Default Hosts File
Restoring Default HomePage Value
Restoring Default Desktop Components Value

Rebooting...

Normal Mode:
Checking Files:

Trojan Files Found:

C:\Documents and Settings\Mason\Desktop\Error Cleaner.url - Deleted
C:\Documents and Settings\Mason\Favorites\Error Cleaner.url - Deleted
C:\Documents and Settings\Mason\Desktop\Privacy Protector.url - Deleted
C:\Documents and Settings\Mason\Favorites\Privacy Protector.url - Deleted
C:\Documents and Settings\Mason\Desktop\Spyware&Malware Protection.url - Deleted
C:\Documents and Settings\Mason\Favorites\Spyware&Malware Protection.url - Deleted
C:\WINDOWS\privacy_danger\index.htm - Deleted
C:\WINDOWS\privacy_danger\images\spacer.gif - Deleted
C:\WINDOWS\nethop.exe - Deleted
C:\WINDOWS\rmvgor.dll - Deleted
C:\WINDOWS\sapnet.dll - Deleted

Folder C:\WINDOWS\privacy_danger - Removed

Removing Temp Files...

ADS Check:

C:\WINDOWS
No streams found.

C:\WINDOWS\system32
No streams found.

C:\WINDOWS\system32\svchost.exe
No streams found.

C:\WINDOWS\system32\ntoskrnl.exe
No streams found.

firedog120 · Dec 30, 2007

Part 2:

Final Check:

catchme 0.3.1333.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-28 21:47:59
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

C:\Documents and Settings\Mason\Local Settings\Temporary Internet Files\Content.IE5\QDR81WVY\gallery[1].: 26646 bytes hidden from API

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 1

firedog120 · Dec 30, 2007

Part 3:

Remaining Services:
------------------

Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\AIM6\\aim6.exe"="C:\\Program Files\\AIM6\\aim6.exe:*isabled:AIM"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*isabled:AOL Loader"
"C:\\Program Files\\America's Army\\System\\ArmyOps.exe"="C:\\Program Files\\America's Army\\System\\ArmyOps.exe:*isabled:ArmyOps"
"C:\\Program Files\\GameSpy Arcade\\Aphex.exe"="C:\\Program Files\\GameSpy Arcade\\Aphex.exe:*isabled:GameSpy Arcade"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe:*isabled:hpfccopy.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe:*isabled:hpoews01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe:*isabled:hpofxm08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe:*isabled:hposfx08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe:*isabled:hposid01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe:*isabled:hpqcopy.exe"
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe:*isabled:hpqdia.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe:*isabled:hpqkygrp.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe:*isabled:hpqnrs08.exe"

firedog120 · Dec 30, 2007

OK, 4 parts. Couldn't get three to work.

"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe:*isabled:hpqphunl.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe:*isabled:hpqscnvw.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe:*isabled:hpqste08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe:*isabled:hpqtra08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe:*isabled:hpzwiz01.exe"
"C:\\WINDOWS\\system32\\sessmgr.exe"="C:\\WINDOWS\\system32\\sessmgr.exe:*isabledxpsp2res.dll,-22019"
"D:\\Setup.exe"="D:\\Setup.exe:*isabled:Setup Wizard of WGA54G"
"C:\\Program Files\\RealVNC\\VNC4\\winvnc4.exe"="C:\\Program Files\\RealVNC\\VNC4\\winvnc4.exe:*isabled:VNC Server Free Edition for Win32"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*isabled:Windows Messenger"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"="C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe:*:Enabled:McAfee Network Agent"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabledxpsp2res.dll,-22019"

Remaining Files:
---------------

File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes:

Sat 17 Aug 2002 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Sun 30 Sep 2007 23,552 ...H. --- "C:\Documents and Settings\Mason\My Documents\~WRL0001.tmp"
Tue 6 Nov 2007 24,064 ...H. --- "C:\Documents and Settings\Mason\My Documents\~WRL0002.tmp"
Tue 6 Nov 2007 24,064 ...H. --- "C:\Documents and Settings\Mason\My Documents\~WRL0005.tmp"
Tue 25 Dec 2007 20,487 A.SHR --- "C:\Program Files\McAfee\MQC\MRU.bak"
Tue 25 Dec 2007 211 A.SHR --- "C:\Program Files\McAfee\MQC\qcconf.bak"
Tue 12 Mar 2002 30,720 ...H. --- "C:\Documents and Settings\Mason\Application Data\Microsoft\Word\~WRL0003.tmp"
Sun 10 Mar 2002 19,968 ...H. --- "C:\Documents and Settings\Mason\Application Data\Microsoft\Word\~WRL1023.tmp"
Wed 23 Aug 2006 70,656 ...H. --- "C:\Documents and Settings\Mason\Application Data\Microsoft\Word\~WRL1706.tmp"
Fri 8 Mar 2002 19,456 ...H. --- "C:\Documents and Settings\Mason\Application Data\Microsoft\Word\~WRL2266.tmp"
Fri 8 Mar 2002 19,968 ...H. --- "C:\Documents and Settings\Mason\Application Data\Microsoft\Word\~WRL2932.tmp"
Thu 7 Mar 2002 19,456 ...H. --- "C:\Documents and Settings\Mason\Application Data\Microsoft\Word\~WRL3095.tmp"
Fri 8 Mar 2002 19,456 ...H. --- "C:\Documents and Settings\Mason\Application Data\Microsoft\Word\~WRL3989.tmp"
Sat 17 Aug 2002 4,348 A..H. --- "C:\Documents and Settings\Mason\My Documents\My Music\License Backup\drmv1key.bak"
Wed 30 Nov 2005 20 A..H. --- "C:\Documents and Settings\Mason\My Documents\My Music\License Backup\drmv1lic.bak"
Sat 17 Aug 2002 4,348 A..H. --- "C:\Documents and Settings\Mason\My Documents\My Pictures\My Music\License Backup\drmv1key.bak"
Wed 30 Nov 2005 20 A..H. --- "C:\Documents and Settings\Mason\My Documents\My Pictures\My Music\License Backup\drmv1lic.bak"

Finished!

GameMaster · Dec 30, 2007

Nice. I can now say that you are clean. Hope you feel the difference in computer speed?
Happy holidays
GameMaster

firedog120 · Dec 30, 2007

GameMaster said:
Nice. I can now say that you are clean. Hope you feel the difference in computer speed?
Happy holidays
GameMaster

Thanks for the help. I can feel the difference on the speed. Happy New Year to you!

Problems removing malware(Hijack This Log included)

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