Reduced Image/Video Quality After Clean Windows Re-Install

H

Harry Houdini

New Member
I have just upgraded my HDD to a SSD in my laptop. I did not have any data to transfer. It was simply a case of opening my laptop and disconnecting the HDD and inserting a brand new SSD.

Everything is well except for one thing. When I play videos using SMPlayer or VLC, the image quality is far from what it used to be. I have a 4K screen resolution and I used to be able to play videos that looked like 4K. Crystal clear videos in 4K.

I used a USB drive to make a clean install of Windows 10. This has got rid of all the bloatware that Lenovo put on my laptop, but also some other applications that I might need. I no longer have Lenovo Vantage or any Nvidia applications. I do have an app that I never had before, Intel Graphics Command Centre.

When I check this setting, it is the same as before I made the upgrade;

Settings > System > Display > Advanced Scaling Settings > Display Resolution > 3840 x 2160 (Recommended)

I want to ask what I can do to make videos appear just like before, in 4K quality. If you need to ask me to provide any extra information, please let me know.
 
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You either most likely a need a video driver installed or possibly additional graphics software. Open device manager, expand display adapters and post a screenshot of whats there.
 
johnb35 said:
You either most likely a need a video driver installed or possibly additional graphics software. Open device manager, expand display adapters and post a screenshot of whats there.
Click to expand...

I installed NVIDIA GeForce Experience and then from there I installed Nvidia Control Panel. It downloaded the driver for NVIDIA GeForce GTX 960M and now it says there is no more updates. However, the problem remains.

I wanted to upload more screenshots of the Nvidia programs but it keeps saying "The uploaded file is too large"
 

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Since this is a laptop, you are most likely using integrated graphics. Usually you have to enable which adapter you want to use. Check the Nvidia software for that.
 
johnb35 said:
Since this is a laptop, you are most likely using integrated graphics. Usually you have to enable which adapter you want to use. Check the Nvidia software for that.
Click to expand...

I tried disabling/enabling the drivers listed under 'Display adapters' in Device Manager but despite this the problem still remains.

I managed to reduce the file size of the screenshots so I could upload them here. Hopefully, they are still readable. This is from the Intel Graphics Command Centre application.
 

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Open up Nvidia control panel and select dedicated card instead of integrated for your video output.


20231101153742531_87403img2.png
 
Have you tried pressing the restore button on that screen? Other than that, I don't know.
 
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