Refurbished Dell laptop, Inspiron 1750

G

gymbo88

New Member
Hello,

I purchased a manufacturers refurbished Dell Inspiron, 1750, laptop online. Today I received it, turned it on, and discovered that the battery won't charge at all. The battery indicator arrived at 0% and after charging the laptop for 3 hours, it was still at 0%. I did however notice that the power cord was NOT a Dell cord. It is a HP/compaq cord, which leads me to my questions:

Could this wrong cord do damage to my laptop?...Wrong cord info: Hewlett Packard PA-1900-18N 90W Output: 19V 4.74A

Is it possible that the cord I received won't charge the battery, even though it still powers the laptop, in A/C mode?

Is it possible that I have a completely useless battery and shows abosutely no signs of charging? Battery meter says battery is idle, but is fuctioning normally (still 0%)

Could it be something more serious, that I may have overlooked?

Before I call the vendor that sold me this laptop, I just wanted to know the best way to handle this situation. Thanks for your help,.. Jimbo
 
I would call the vendor right away and demand a refund. Newegg.com has great deals on refurbs and depending on your price we might be able to help yo looking for a new computer that is not using the latest hardware. You would be surprised at the deals we have found people when they give us a price range and intentions with the computer.
 
It does not matter, if it does not work properly don't fix it just send it back. It should just work.
 
>>Is it possible that the cord I received won't charge the battery, even though it still powers the laptop, in A/C mode?

No.

>>Is it possible that I have a completely useless battery and shows abosutely no signs of charging? Battery meter says battery is idle, but is fuctioning normally (still 0%)

Yes. Most used laptops will have battery issues unless specifically stated otherwise in the listing. Where did you buy it from?
 
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