Restart Problem/No Sound

[Thanna00]

I recently built a computer. Everytime I restart, it freezes. I'm not sure if it is not shutting down totally or not booting back up. I can shutdown with no problem but if I try to start it back up again too soon it will freeze.
I never do see the Windows screen. It is a black screen.
Also, I am not able to get the sound to work (out of the rear speaker port). Although, it will work out of the front panel port. I have checked the drivers and they all seem to be functioning properly in the Device Manager.

Here is a little info about the system:
Processor
Model : AMD Athlon(tm) XP 2000+
Speed : 1.66GHz
Model Number : 2000 (estimated)
Performance Rating : PR2410 (estimated)
Type : Standard
L2 On-board Cache : 256kB ECC Synchronous, Write-Back, 16-way set, 64 byte line size

Mainboard
Bus(es) : ISA AGP PCI USB i2c/SMBus
MP Support : No
MP APIC : No
System BIOS : Phoenix Technologies, LTD 6.00 PG
System : VIA Technologies, Inc. VT8367-8235
Mainboard : VT8367-8235
Total Memory : 256MB DDR-SDRAM

Chipset 1
Model : Elitegroup Computer Sys VT8366/A,VT8367 Apollo KT266/A,KT333 CPU to PCI Bridge
Front Side Bus Speed : 2x 133MHz (266MHz data rate)
Total Memory : 256MB DDR-SDRAM
Memory Bus Speed : 2x 133MHz (266MHz data rate)


Logfile of HijackThis v1.99.0
Scan saved at 12:05:07 AM, on 1/1/2002
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\Judy\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Sandra Data Service - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005\RpcDataSrv.exe
O23 - Service: Sandra Service - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005\RpcSandraSrv.exe


Please Help

 

[jesbax]

is your sound card part of the motherboard or is it a pci card. One thing you might try to do is update your drivers and check your conections.

 

[Thanna00]

Restart Problem

Actually, I just figured out the sound problem. I had the front panel speaker port hooked up incorrectly to the motherboard. Jumpers were not set correctly.

I am still having the restart problem. I reinstalled Windows XP Pro. This is the second XP Pro disk I have tried - same problem. I don't think it is a Windows problem. While installing Windows, the program calls for a reboot and it freezes. It seems to shut down properly (during reboot) but it will not continue. The lights on the keyboard don't flash (like they do when booting up) and there is no sound made. I swapped out the power supply with a 400W working supply and it didn't make a difference. Changed the memory, same thing. I have booted up in safe mode and then tried to reboot, same thing. I have turned off all accessories (ex. cd drives, floppy, etc.) and tried to reboot, same thing. The only thing I can think of is that it is a problem in the bios or the motherboard.

What do you think?

 

[Praetor]

Check for voltage stability and do a memory test too