Restarts insteads of Shuts down. (Win7 32-bit, desktop)

A

andrewanimation

New Member
Approximately 2-week old Windows 7 (32-bit) installation. Desktop computer.
I shut down my computer every night. Starting 3 days ago, for 2 nights in a row, after clicking "Shut down," the computer only got as far as showing the desktop with nothing else, but never got to the point of shutting down, so I switched the computer off from the back of the tower. Then, last night, "Shut down" was taken as "Restart." I waited for the computer to boot up again, tried "Shut down" again, and, again, the computer instead restarted. Then I tried all sorts of things, like "Hibernate," and the computer restarted. I even went into Safe Mode, selected "Shut down," and, yes, the computer restarted.
How can I get "Shut down" to shut the blasted thing down already?:(
 
First thing, since you abruptly killed power to the computer, you should run a checkdisk or you can download the hard drive makers disk diagnostic utility and run a scan on it. Have you tried doing a system restore back to a day that it was working properly? Try doing that after you run the checkdisk or diagnostic.
 
johnb35 said:
First thing, since you abruptly killed power to the computer, you should run a checkdisk or you can download the hard drive makers disk diagnostic utility and run a scan on it. Have you tried doing a system restore back to a day that it was working properly? Try doing that after you run the checkdisk or diagnostic.
Click to expand...

Exactly.

If that didnt help,clean your registry with the Eusing free registry cleaner program.If that didn't help either,it might be that some of your drivers are causing the computer to restart instead of the shutdown because Windows is trying to shut down the drivers,but it fails so the Windows automatically restarts.Try uninstalling your drivers and see if that helps.If not,try to turn off your computer with the following program...here is the download link:

http://www.sendspace.com/file/mkigbq

Extract the downloaded file and open the folder called "PROGRAM FOR SHUTTING DOWN THE COMPUTER" and then open the file called "PROGRAM FOR SHUTTING DOWN THE COMPUTER.exe" and try all 4 options starting from the first one and tell me if one of those 4 options shuts down your computer...




Cheers!
 
Oh, drat, neither the Eusing or any of the 4 options of the second program did the trick. :( The first option does nothing, and the last 3 restart. Although the computer *says* "Shutting down..." when it's doing it, it instead restarts. Since I can't shut my computer down safely until this is figured out, I'm going to just run the checkdisk that john suggested overnight. Whether or not anyone has more suggestions for me, when would be the safest time to force the shut down if it can't be shut down the normal way? Although it makes me cringe to do it (I'm always very careful about these things), last night I forced the shut down during the time that the screen turned black after the "Shutting down..." dialogue went away.
 
This is very often caused by a DRIVER ISSUE.
Uninstall ALL your drivers such as graphic,sound,network and so on,restart your computer and after that try to shut it down and tell me if it helped.
 
Unfortunately, I just spend the last few hours attempting to handle nothing but the driver advice, and it didn't fix the shut down issue. I uninstalled the graphics, sound, network, even ran a 'Driver Sweeper' program, then spent even more time figuring out to get back online (had to find and transfer a driver from the Intel site using a laptop, etc.) only to find that drivers weren't responsible.

I also tried another forum's suggestion of looking through my BIOS for a Wake-on-LAN or WoWLAN option, but couldn't find it.

As I'm running out of options, is there another way to shut down the computer safely other than 'Shut down'? Or, is there a point during the shut down sequence, such as as soon as it turns black but before it restarts, that I can flip off the system from the back?
 
My computer hasn't rested for 3 days and 2 nights. What's the safest way to use the switch at the back of the computer tower to force a shut down when absolutely necessary?
 
I would not use the power supply switch. If your computer won't shut down, just press and hold the power button on the case for a few seconds and it will shut down. I would hurry up and fix this issue before you screw up your hard drive, if you have important data on it, copy it over to something else.
 
Have you tried actually just pressing the power button on the case? when i do that it tells the computer to shut down.
 
aw he's just trying to help!:D

I tried the power button on the front of the case just now, but it does the same thing--rebooting immediately after shutting down.

Of course I want to fix the problem as soon as possible, but even after trying everything 4 different computer forums suggested, and e-mailing NVIDIA and Tyan (the maker of the computer) still no good.

If we have no idea what I should try to do, I'd like to ask again when the safest time to switch it off from behind would be, if I have no other options, because I don't like leaving my computer on overnight, let alone 2 overnights, so I want to shut it down at least tonight. For example, I'd like to get it into some sort of quiet, relaxed state, and then switch it off.
 
johnb35 said:
Are you even reading the posts before you???? Please reread my last post if you have not.
Click to expand...

i clearly said press the button, not hold it down. ;) And it is 3:30am where i am, so excuse me :o

Can you put the computer into sleep/hibernate? it will use some HDD space, and it will be in a low-power state.
 
Last edited:
linkin93 said:
i clearly said press the button, not hold it down. ;) And it is 3:30am where i am, so excuse me :o

Can you put the computer into sleep/hibernate? it will use some HDD space, and it will be in a low-power state.
Click to expand...

It depends on how its setup in power options.

To andrewanimation

Look in the event viewer for possible causes of the computer not shutting down correctly.

Also try looking at the hits from this google search.

http://www.google.com/search?hl=en&...d+of+shutting+down+&btnG=Search&aq=f&oq=&aqi=

Could be setting in bios, power supply, hardware.
 
I DID IT!!!!!!!!!!!!!!!
BIOS setting:
Power tab
* * * Remote Power-on: [Disabled] * * *
(originally was [Enabled], though i don't remember ever turning it on)

Thanks john!! One of your Google results hinted at it, then I inspected my BIOS very very slowly from there and saw something vaguely similar to something I read in one of the Google results, just worded very differently since it's a different BIOS. Hope this helps someone in the future<3
 
Your welcome, glad its finally fixed. Yeah, its weird to have a setting change but it can happen. I once had the usb 2.0 setting changed from high speed to full speed, noticed it when I reinstalled the OS and realized I didn't have 2.0 functionality.
 
johnb35 said:
Your welcome, glad its finally fixed. Yeah, its weird to have a setting change but it can happen. I once had the usb 2.0 setting changed from high speed to full speed, noticed it when I reinstalled the OS and realized I didn't have 2.0 functionality.
Click to expand...

Yea well try to imagine that the BIOS suddenly starts requesting the password for the BIOS itself and for the HDD.It happened to me twice.
How would you explain that?:D:D:DThats even worse.:D:D:D
 
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