Drizzla618
New Member
Hi folks,
I have an ASUS N56VJ running windows 8 (recently upgraded to 8.1). I bought a 960 GB Crucial SSD and am going INSANE trying to get it to work.
About a week prior to receiving the SSD, I backed up all my files on an external. I tried to do a factory default system reset, hoping the clone would be quicker and easier, and give me a fresh load of the OS on the new SSD. I made recovery media on a thumb drive, seemed liked it worked just fine. Tried to reset my PC, I get the error message: "unable to reset your PC, a require drive partition is missing." Tried making the recovery drive on a DVD, same issue.
This spawned a wave of research and troubleshooting steps. What I did:
- Used 'Magical Jelly Bean' freeware to obtain my Windows product ID/key. I attempted to use this key to download Windows ISO, receive the error message: "This product key cannot be used to install retail version of Windows." Contacted Microsoft, was told I need to pay $100 dollars just to get tech support!
- Contacted ASUS, was told they don't send out Windows 8 discs. They told me to download ASUS Backtracker. Ran Backtracker, and get error message: "The factory partition does not exist."
- Ran 'chkdsk /r' based off an article/guide I found. It didn't find anything wrong.
- I used a USB/SATA adapter to clone the HD onto the SSD using Macrium Reflect free version. It seemed to work, but can't get the SSD to load! Created bootable rescue media on a DVD-R with Macrium, loaded to their interface, but was getting messages of missing drivers, missing restore image.
- Can't remember when exactly, but somewhere along the road I received the error message "The drive where windows is located is locked. Unlock and try again."
I am about to lose my mind. Anybody have any insight, suggestions?
Appreciated.
I have an ASUS N56VJ running windows 8 (recently upgraded to 8.1). I bought a 960 GB Crucial SSD and am going INSANE trying to get it to work.
About a week prior to receiving the SSD, I backed up all my files on an external. I tried to do a factory default system reset, hoping the clone would be quicker and easier, and give me a fresh load of the OS on the new SSD. I made recovery media on a thumb drive, seemed liked it worked just fine. Tried to reset my PC, I get the error message: "unable to reset your PC, a require drive partition is missing." Tried making the recovery drive on a DVD, same issue.
This spawned a wave of research and troubleshooting steps. What I did:
- Used 'Magical Jelly Bean' freeware to obtain my Windows product ID/key. I attempted to use this key to download Windows ISO, receive the error message: "This product key cannot be used to install retail version of Windows." Contacted Microsoft, was told I need to pay $100 dollars just to get tech support!
- Contacted ASUS, was told they don't send out Windows 8 discs. They told me to download ASUS Backtracker. Ran Backtracker, and get error message: "The factory partition does not exist."
- Ran 'chkdsk /r' based off an article/guide I found. It didn't find anything wrong.
- I used a USB/SATA adapter to clone the HD onto the SSD using Macrium Reflect free version. It seemed to work, but can't get the SSD to load! Created bootable rescue media on a DVD-R with Macrium, loaded to their interface, but was getting messages of missing drivers, missing restore image.
- Can't remember when exactly, but somewhere along the road I received the error message "The drive where windows is located is locked. Unlock and try again."
I am about to lose my mind. Anybody have any insight, suggestions?
Appreciated.
