service pack 1

Can you elaborate a bit? What's happened?

What model of computer do you have? Some OEM manufacturers (like dell, hp, etc...) mess with the operating system a bit when they install it, and it sometimes causes conflicts.
 
ehmm i have an acer aspire 5610z, i want to install office 2010, but i am scared installing windows vista all over again, when service pack is not working.
 
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