service pack 2

[charger1966]

Hello, I have a great home architect program that worked really well on my old pc, but now I have a new Dell 3000, with service pack 2 and it does'nt work right. Certain things cannot be changed in size (like windows and Doors). Are there any tricks to get this to work on the new pc? Short of removing service pack 2? By the way SP2 does not appear in the add\remove window on the control panel.Also the program does not support any updates. It is Sierra Home Architect.

 

[computerhakk]

it says that its not very operational with SP2, so thats why. i found something of a solution. however it doesn't seem to apply to your problem, but it is related to SP2. so if u want, u can try it

http://www.valusoftsupport.com/KBArticle.asp?kbid=3799

or just remove SP2
http://support.microsoft.com/kb/875350

 

[charger1966]

that didnt work but thanks anyway. I'm not sure if I want to uninstall the service pack.

 

[cell4me]

I would contact Sierra and explain the situation maybe they have new software that will work with SP2 and be willing to ship it to you, or they might have something that you could download to make it compatible.

Anyway you look at it I would never uninstall sp2 just so I could use one program unless that computer was dedicated just for that purpose and was never going to be online!

 

[charger1966]

thanks Cell4me. I have contacted them and am waiting for a reply.