Someone please help!

[micahjones]

Ok, lets start off by saying, the 3 machines used to connect to the internet at my house are, my computer, my mothers computer, and my xbox 360. I have been using my friends Belkin router for the last couple months and it worked great. It allowed everything to access the internet. Now, he took it back so I decided to get a new router. It is a Linksys BEFSR41. I hooked it up and everything seemed to work fine. That was, until I tried my mothers computer. The internet does not work on it. It says it is connected but when I open firefox, it does nothing. It says "looking up aol.com" the whole time. The only difference I could find in her connection from mine is, under the network connections, hers says "Connected, Firewalled" when mine only says connected. Next I thought, Ok I will disable Windows Firewall, and get a different firewall. BUT, her computer will NOT allow me to turn off windows firewall. It is a grayed out screen when I open it and it is stuck in the on selection. Both of our computers are running Windows XP SP3 and I cannot find anything about this problem. If any more info is needed, please let me know. Thanks in advance.

 

[lawson_jl]

It's obvious why it won't work she's tring to get on AOL. Sorry I had too. The fact that your firewall in windows option is greyed out makes me think something is up with her computer. You never did say how they connect to the router, ethernet or wireless. What i would try is to swap the cable from your and her computers at the router to see if she can get on line then. If she still can't and you still can then the issue is most certainly at her end. Did anyone ever set up static IPs on the machines? Have you tried reinstalling her network card? Does she have other Antivirus or security software that may be blocking her connection? I believe your solution is somewhere in there.