Sound Issues

joeroddis

New Member
Hello, i am having problems with my laptop.

I can hear sound from the internet e.g. youtube, and system sounds, but when i try to play any mp3s or Videos on the laptop i cannot hear sound.

I tried installing the K-lite codec pack with little luck.

Anyone have any ideas what is wrong? I want to avoid having to reformat my laptop if at all possible, i don't currently have an external hard drive to back data up on.
 
You should get some kind of error message when you open a media player program, such as windows media player or real player, or whatever you are using to try to play your media that is not internet based. Usually you get a box that will have a web help button on it, which usually takes you to Microsoft's website. I would try doing that, and also make sure that you have all the right audio drivers installed. I know you said you can get sound on the internet, but sometimes just updating your audio drivers can fix these kinds of problems.
 
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