Speakers Crackling

[Ryan Stephens]

My grandad speakings started crackling since they they clean installed windows 7 to vista do you know why.
They do not plug through USB and plug into a AC plug in the wall.
any help would be great thanks

 

[diduknowthat]

Did he install sound card drivers after reverting back to Vista?

 

[Ryan Stephens]

No its when I upgraded from vista to windows 7.
It does not plug in USB so the computer does not really see the device.

 

[diduknowthat]

Either way you need to install drivers for the onboard sound card.

 

[Ryan Stephens]

I downloaded these for it but this seemed to make it worse so I roll back the drivers to what we had before.
http://www.realtek.com.tw/downloads...=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

 

[Ryan Stephens]

Yeah it does have drivers installed

 

[diduknowthat]

Hm, are you sure this isn't a cable problem? Try playing with the 3.5mm audio cable and see if the crackling increases or decreases.

 

[Ryan Stephens]

shall I give you more information so you can find the correct drivers.

 

[Ryan Stephens]

How can I change the cable

 

[diduknowthat]

Yeah sure I can give it a try. Give me the motherboard model and any other information you can find on the onboard sound card.

 

[Ryan Stephens]

thank you give me a sec and I will find out more.

 

[Ryan Stephens]

OS-windows pro service pack 1
sound card-just says a high definition audio device-Made by Microsoft
graphics card- SIS mirage 3
motherboard-Acer F672CR R01-A4
The ram was 1gb but had been upgraded about a year ago now to 4gb
processor-intel dual core 1.80ghz x2
is that enough information tell me if you need any more thanks,

 

[Ryan Stephens]

The pc is a Acer aspire m1610/e2160

 

[Ryan Stephens]

do you need any sound card driver information or is that enough?

 

[diduknowthat]

http://support.acer-euro.com/drivers/desktop/aspire_m1610.html

Try downloading the Audio drivers for Windows Vista. Acer, for some reason, does not have windows 7 drivers for your model.

 

[Ryan Stephens]

I just put Audio for the first box
and audio driver for second

 

[Ryan Stephens]

install failure.
I will try again
yeah I will sorry
thank you for your time an help by the way.
tried everything and still driver install failure.

 

[diduknowthat]

Also please use the edit button and try to avoid quadruple posting.

 

[Ryan Stephens]

what do you think?

 

[Ryan Stephens]

just tried my speakers on the computer which do not have the problem with my laptop so it has to be the sound card.
And as it works on vista without on the problem it has to be the drivers.