Spyware Help!!!!

[Yessabub]

somehow i got spyware and i have no antivirus right now and if i try to install one it doesnt let me it says that its infected what do i do to bypass it so i can install an antivirus trial just so i can clear this up so before i buy one

 

[jamesd1981]

use malwarebytes or iobit security 360

 

[johnb35]

somehow i got spyware and i have no antivirus right now and if i try to install one it doesnt let me it says that its infected what do i do to bypass it so i can install an antivirus trial just so i can clear this up so before i buy one

Please follow these instructions. However, you will need to use the Rkill program to get malwarebytes installed and to run. So download the rkill program to a usb flash drive and run it on the infected system, but do not reboot the system. After running rkill you should be able to download and run malwarebytes and hijackthis.

Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to
  • Update Malwarebytes' Anti-Malware
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
• If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com but DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.



Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

Click Do a system scan and save a logfile

Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.

Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log