Sys 32 rootkit agent

joelmagar

New Member
Malwarebytes found this virus but even after running six times it cannot delete the file. I tried to use the HiJack this program but it doesn't exactly want to be able to open the log file. its under C:\Windows\System32\drivers\vvsmwj.sys
 
Try booting in safe mode. If that doesn't budge it, try installing AVG Free as it is usually good at cleaning out that kind of thing.
 
Are you running a 32bit or 64 bit operating system? If its 32bit then follow this procedure.

Download and Run ComboFix
If you already have Combofix, please delete this copy and download it again as it's being updated regularly.
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

In your next reply please post:
  • The ComboFix log
  • A fresh HiJackThis log
  • An update on how your computer is running
 
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