Takes forever for something to start downloading

[Eric4753]

I recently got frontier hi speed internet, and when I'm trying to download something, it takes forever for it to even start downloading, the download itself doesn't take that long, but to appear and start downloading takes ages, and usually won't download at all. I'm using chrome, latest update.

 

[johnb35]

Have you tried a different browser? What dns servers are you using? Have you tried contacting frontier?

 

[Eric4753]

I contacted frontier, they are supposed to fix this today, and I'm using chrome, Internet explorer will not even load, I'll try firefox. I'm concerned this could by spyware, or adware, something like that, because I've also noticed some websites just won't load, on my phone they work fine. Sometime when I click "technical support" on websites, an ad pops up, if I click "what's this?" is from www.pastaleads.com . Also windows now is taking a very long time to boot up.
thanks,
Eric

 

[S.T.A.R.S.]

If Windows takes so long to boot up and other browser functions work so slow then you are probably infected.Read this post from johnb35 to attempt to remove the infections (if any):

http://www.computerforum.com/224967-please-read-before-requesting-malware-removal-help.html