Trouble with external hard drive

[thealmightyone]

I'm trying to get my external laptop hard drive to work. It's being picked up as a Generic USB Disk USB Device in the device manager. The driver for this is up to date, however, the drive isn't showing up in My Computer. Any thoughts?

 

[DCIScouts]

How about some firmware updates? And did you install any recent Windows Updates? Also, in the device manager is the device "working properly"?