Trouble with Word.

dherzog

dherzog

New Member
First and foremost I'm sorry if this has been previously discussed.

I recently bought Office Home and Student 2007 and have installed it to my laptop and everytime I try to open it I receive an error reading "There is not enough memory or disk space to run Word."

I checked my C drive memory space because that's about all I know to do and I have about 51 GB of free space so I took it to Best Buy and they ran some sort of diagnostic and they said I should have enough space but I'd have to leave it for 7 to 10 days for them to run the full diagnostic and I just simply can't leave my computer there for that long because classes start this week. Waa waaa waa.

Any ideas?

Thanks in advance!
 
First off, never take your computer to best buy for anything!

Have you tried the obvious approach by reinstalling office? Also how much ram does your computer have? $y sister had a similar problem with her crappy compaq with 512mb
 
I'm sorry you guys are talking to me in Chinese right now.

Yes I did try to reinstall a few times.
I have 960 MB of Ram which I have no idea if thats a lot or a ton.
And I have XP.
 
OS means operating system (in your case, the version of Windows you use)
RAM is the type of memory your computer uses when running different programs. The more you have, the heavier the load that your computer can handle. RAM is found inside your PC as flat "computer chip"-looking sticks.

Here are the requirements to run your version of Office 2007:
Click here (scroll down to read the rest).

To check your computer specifications, click on Start, then right-click on My Computer and select Properties. A window pops up and shows you what version of XP you have (for example SP1, SP2, SP3) along with your processor speed (most likely in GHz (gigaherz) unless it is really old and then it will be in MHz (megaherz)), and it will also show how much RAM you have.

If you have 1 GB of RAM (basically same thing as the 960 MB you said) that should be enough RAM to run all features of Office 2007 unless you are constantly using a lot of other programs that use up a lot of your RAM (but I doubt that).

Check and see if your computer meets those requirements.
If it does, then theoretically everything should work. In that case, I wonder if the "page file" might help solve your issue. You probably don't know what the page file is. Here is some info about that (link here). It seems strange to me that you would be having issues with that, so I guess I'm just thinking out loud. Maybe someone else here has other thoughts???
 
PC Hobbyist said:
OS means operating system (in your case, the version of Windows you use)
RAM is the type of memory your computer uses when running different programs. The more you have, the heavier the load that your computer can handle. RAM is found inside your PC as flat "computer chip"-looking sticks.

Here are the requirements to run your version of Office 2007:
Click here (scroll down to read the rest).

To check your computer specifications, click on Start, then right-click on My Computer and select Properties. A window pops up and shows you what version of XP you have (for example SP1, SP2, SP3) along with your processor speed (most likely in GHz (gigaherz) unless it is really old and then it will be in MHz (megaherz)), and it will also show how much RAM you have.

If you have 1 GB of RAM (basically same thing as the 960 MB you said) that should be enough RAM to run all features of Office 2007 unless you are constantly using a lot of other programs that use up a lot of your RAM (but I doubt that).

Check and see if your computer meets those requirements.
If it does, then theoretically everything should work. In that case, I wonder if the "page file" might help solve your issue. You probably don't know what the page file is. Here is some info about that (link here). It seems strange to me that you would be having issues with that, so I guess I'm just thinking out loud. Maybe someone else here has other thoughts???
Click to expand...

It does say that I have service pack 2, 1.61 GHz and 960 Ram. I looked at the microsoft page and I don't really see anything that I don't have that it requires.

Thanks though for your help. This is not looking good.
 
Are you sure that you installed it on C: ? Do you have a D: drive (which in this case would be pretty full).
Where is your Program Files folder located, C: or other drive?
Usually the os is installed on C:, but rarely happen exceptions.
I had a friend who installed windows xp (he wasn't very good at computers) and installed it on D:. I had to help him to make it install windows on C:, and I managed to deleting all his partitions and recreating them in order (he had 2 hdds, one shattered in two partitions).
 
chibicitiberiu said:
Are you sure that you installed it on C:?.....
Click to expand...

yup, that was going to be my next question too.

I also found this article which deals with Office 2000, but it could very well apply to newer versions of Office.
http://support.microsoft.com/kb/839367

It suggests renaming the normal template (a file called: Normal.dot)
That global template is located in:
C:\Documents and Settings\username\Application Data\Microsoft\Templates
You can open My Computer and paste that directory path in the address bar and press enter to quickly get there. Make sure that you replace the red text with your actual username for your XP user account.
Once there, rename the Normal.dot (or Normal.dotm) file to something like Oldnormal.dot or Oldnormal.dotm It doesn't matter what you rename it to. Word will create a new Normal.dot file next time it is opened.
Reopen Word and see if that worked.

If not, there are other suggestions from Microsoft on that link above.

If renaming the global template (Normal.dot) does not resolve the behavior that is mentioned in the "Symptoms" section, do either of the following:
• Empty the Startup folder.
• Rename the Data and Options keys in the Windows Registry.
Click to expand...
In the article it explains step-by-step how to do each thing if the previous one didn't work. By the way, were you ever able to use Word at all or was it messed up from the beginning?
 
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chibicitiberiu said:
Are you sure that you installed it on C: ? Do you have a D: drive (which in this case would be pretty full).
Where is your Program Files folder located, C: or other drive?
Usually the os is installed on C:, but rarely happen exceptions.
I had a friend who installed windows xp (he wasn't very good at computers) and installed it on D:. I had to help him to make it install windows on C:, and I managed to deleting all his partitions and recreating them in order (he had 2 hdds, one shattered in two partitions).
Click to expand...

i am sure that i downloaded it onto C: .. and xp came on my computer i didn't have to download it so i don't think i could have messed that one up.
i tried to rename the normal.dot file and i followed the steps step for step and search never found a normal.dot file?

and it has been happening since i bought it. it has never worked.
 
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