I use a cable modem. Also the cable lines are not under ground. We had a lot of snow here in our area,not as much as others,but still we had plenty. It seems as though our machines wifes and mine are crawling today. Is it possible that the snow has anything to do with this.tjis is what she believes. It did happen about a month ago when we had a lot of snow also. Is this a coincidence or a real issue. thanks in advance. I run a compa presario laptop ,1.86 ghz solo processor ,2 gb ram xpmediacenter with newly installed service pack 3.