Virus Problem; expeiencing slowdown

Cyos

Cyos

New Member
Hello everybody. This is the first time I've been on these forums, and I have come here for help with a computer virus. The only real symptom is a general slowdown of my computer. I currently have Kerio Personal Firewall and AVG Free Antivirus installed, and during a weekly security scan, AVG has found a virus. A installed all recommended programs except hijack this; I cannot install it as I do not have a necessary file called "WinZip". As a result, I cannot provide a hijack this log. However, according to AVG the offending file is called "javainstaller.jar-5aa0b436-550ca9f9.zip". Please reply with clear, concise instructions as to how to deal with this file. As I do not possess a backup disk of the information stored on my system, I'd like to have this solved in as few steps/posts as possible before any damage can occur, preferably without having to go through installing Hijack this, or any other programs.

Please reply ASAP. Thanks in advance.
 
Last edited:
My appologies; after a few minutes of searching, I have succesfully installed HiJack This. However, I still need help!

Here is my Hijack This log:
Logfile of HijackThis v1.99.1
Scan saved at 9:02:50 PM, on 1/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe
C:\program files\steam\steam.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Yahoo!\WidgetEngine\YahooWidgetEngine.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Yahoo!\WidgetEngine\YahooWidgetEngine.exe
C:\Program Files\Yahoo!\WidgetEngine\YahooWidgetEngine.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\Logitech\WebColct\WebColct.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Yahoo!\WidgetEngine\UnixUtils\bin\zsh.exe
C:\WINDOWS\system32\netstat.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.emachines.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\WidgetEngine\YahooWidgetEngine.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: Kerio Personal Firewall 4 (KPF4) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
 
You are currently running at 40 processes, maybe thats causing the slowdown?? i try to keep the number of process below 30 as it seems to keep my comp running smoothly
 
I took Buzz's suggestion, and it worked. I re-ran AVG this morning, and the virus is gone. As for your suggestion Xelogen, I have 2GB of RAM, so I don't think processes are that big of an issue, but I'll keep it in mind.
 
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