virus/spyware problem HELP

R

ruy

New Member
Hey guys. I have absolutely no idea what the heck is going on with my 2 computers so I wanted to ask. This may be sort of long but I think it's worth it as I'm screwed:
Computer 1: a 3-year-old Dell inspiron laptop. Over the past month, I've used avast antivirus every week to make sure there are no viruses, and there haven't been any. I installed Ad-Aware yesterday for spyware detection and found 6 critical spyware systems on my computer that i deleted/quaranteened. Everything was fine up until yesterday. Out of the blue, now everytime I open internet explorer browser and direct it to a different website, suddently 52 new web browsers open immediately in the tab group and I have to shut everything down because everything goes haywire. Internet explorer still "works" per say as in it does open, but after that all these new browsers open and when I continue working they suddenly go away and then reappear all at once regularly. Just as I am about to shut off my computer because this is ruining my computer, I suddenly see a window that is downloading something on my computer quickly (I am guessing a virus, what else) that I have not requested to download. But why hasn't avast antivirus detected it then, if it's one of the best out there?
And when I direct the browser to hotmail, for example, instead of directing the current page to hotmail, a new browser opens that goes to hotmail. I have no idea why.

Computer 2: old Sony desktop. So a file was corrupted and i had to reinstall windows xp because it wouldn't reboot otherwise. Now, everytime i start the computer, it says "Operating system not found". So I RESTART the computer and it always works (i.e. reboots and gets to my desktop with everything functioning properly). But if I just shut off the computer and turned it back on, the same message appears. It's only when I restart without shutting down the computer that it functions properly EVERY time.

Now, if anyone would be so kind as to explain these anomalies, I would be very VERY thankful!
 
Hello, I'm Webbenji and I'll be glad to help you with your problems :)

Ok let's take one computer at a time.

On the DEll Inspiron Laptop:
We need to see what's going on on your computer, please download Hijackthis and follow these instructions.

Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

To answer your question, Avast probably didn't detect the infection.
 
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Have you try'ed Reinstalling IE? And what version were you using? and when it says OS not found, Im not sure, But you may have to reinstall... AGAIN.
 
i am using ie7, and i think i may have pinned the problem to Automatic Updates installing some sort of spyware that i didn't want on my computer. i recently turned auto updates on for security updates but its inadvertently doing some weird stuff to my computer. might have to reinstall?
 
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