Vista BSOD

JTM

JTM

New Member
Hi,
I have Vista Home Premium 64 bit. I just got an HP pavilion desktop about 6 months ago and it is having troubles booting up currently. Whenever I try to boot windows up it goes to a blue screen saying that windows has stopped the computer from harming itself and it tells you to try re-booting or going in safe mode. The problem is that safe mode does the same thing! I've tried loading on both the vista and the xp disc I have and it gets a BSOD too before I even get close to anything on the install discs...

The error is as follows:

***STOP:0x0000007E

What should I do?
 
Since this is being when first starting up and not simply returning from standby mode the first thing to look at is what usb devices you have attached as far as keyboard, mouse, printer, or other embedded devices. The error message itself only brings you to the page seen at http://support.microsoft.com/kb/941822/en-us

The same seems to apply for XP as well as Vista but with some variations like video or other device drivers. http://support.microsoft.com/kb/330182

Regardless of the two pages take notes on anything else seen when a BSOD appears since that can often point out the problem driver if there are no hardware faults like seeing a bad dimm of memory.
 
I took out all my USB devices from my pc. When I boot now I only have mouse and keyboard connected. I am not sure what is going on. I can't get anywhere so I can't install any hotfixes or anything.
 
Have you seen any new go on lately? That would account for a bad install resulting in the problems you are seeing now.

It does seem to point to software/driver related problem rather then hardware fault causing issues while running programs at the desktop. Just having the usb devices unplugged won't solve a driver issue however since those will still be loading with one or more possibly corrupted or simply having seen a bad install.
 
It ended up being my ram. I took it all out except one gig and it ran fine. Inserted ram one at a time each boot and its running again.
 
Did you mix anything together like seeing two sets of different speed, timings, voltages? Lately I went from 2gb upto 4gb by simply swapping out the old pair of dimms for the new pair running memtest on the old first before removing those and on the new after those were in to see 0% errors.

In fact SP2 Beta is already on here for Vista with no problems so far. For you however a good run of memtest on each dimm will show which one or two are seeing any faults. At least you found where the problem is.
 
JTM said:
It ended up being my ram. I took it all out except one gig and it ran fine. Inserted ram one at a time each boot and its running again.
Click to expand...

Nice. Is this the preinstalled RAM that shipped with your PC? If yes, then you may want to contact HP and see if they can replace your memory without sending back the entire machine.
 
Yeah it's the OEM RAM. It's all working now however, vista is recognizing all 6 gigs. I will do a memtest tomorrow to see how it's doing.
Thanks,
- JTM
 
Give memtest a good run anyways to be on the safe side. It still may only turn out to be a configuration problem of some type while that check the memory itself.
 
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