Vista Upgrade disk

[AlienMenace]

A friend of mine is running Vista Home Premium 32bit. He had bought a Vista Ultimate upgrade disk (Student edition). He has a turion x64bit 1.9gb cpu in his laptop. 4gb of ram. He is having troubles installing he program. Error is "install failed. returning to previous os". Do you think it might be the ram issue that I been reading about. or is it the 64bit ultimate that has that problem.

 

[PC eye]

The first thing right off when seeing problems installing any version not just with 32bit editions is having 4gb of memory installed. Even with the 64bit editions of Vista the MS advice right at the start is to remove 2gb until Windows is installed and running.

Later the extra 2gb can be added back in. It seems the 3gb barrier also hampers the 64bit installers as well as the 32bit kernel.

 

[Gareth]

What id do, is boot up off the DVD, and do a custom install, not putting in product number, and then once its running, upgrade from Vista to Vista, this time entering the product key.

 

[PC eye]

The Vista installer now takes the existing Windows directory along with the users folder and wraps them up in a Windows.old folder while XP simply did nothing but delete the old for seeing a totally new one replace them. The removal of 2gb of memory like one 2gb dimm should see an end to the errors right there since this is a known problem.

 

[AlienMenace]

Vista Upgrade

Thanks for all the info. He had gotten all loaded. Seems like there were 2 programs it didn't like, so he took them out. He did take out the 2gb chip.
He also did off the net, for it wouldn't get the updates right away. After it loaded he put the 2gb back in and got all the updates. Before he could put the 2 programs back in.
Thanks again.