mrsphxbabe
Member
Former employee put a password on the HP Pavilion 23-b010 all in one pc running windows 8.1. we do not have the reset disc. We don't care about the files on that computer, is there anyway to bypass the password or reset it maybe using the cmd? we need the use of this computer, we have tried everything, even tried to overwrite the OS with windows 7, just so we can use the pc again. but when we tried this, the keyboard and mouse will not work to continue to install the windows. Any Ideas? As always thanks for your help!