Weird WiFi error

Hi guys.

First of all, this is concerning a lot of computers in out network, and it comes and goes.

The computers are all HP Compaq 6710b running 32bit Win7 Pro. To gain access to our network, they are part of an OU in Active Directory for MAC authentication.

When the users try to connect to the WiFi they get the error "Can not connect to network [..]".

I've checked the signal strenth, which is perfectly fine. I've also checked the policies. Everything looks normal, and I know it's not user related because I my admin user gets the same problem when logged into the specific computers.

Windows troubleshooting tells me there is something wrong with our router... but everything looks normal.

Quite confusing. If you need more information, just say the word, and I'll check it out. Any help would be usefull here.. thnx in advance
 
What equipment/topology are you using? An OU to filter MACs doesn't sound like the right approach.
 
yeah, well there's aparently a lot of stuff in this network that is "not the right approach"... So I guess the main problem is that I'm not in a position where I can change that.

But yeah, OU for filtering MACs... wonderfull. If you think this is not the right approach, you should come and visit to check it out. This isn't even qualified as scetchy around here... T_T

Computer is part of the "network access" OU, then depending on the OU, it gets access to one of our networks.
 
Haha I didn't mean to be rude about it. Most places have really rigged setups. The last place I worked at had their guest SSID on the 'inside' zone of their firewall with no ACL...

Do you all use a controller based setup or are they all autonomous APs? Can you see the layer2 association with the client from the AP?

Ideally you would SSID based on VLAN and filter the MAC on the controller/AP or access server with something like Cisco ISE.
 
Non offence taken.. I'm just frustrated with all the problems piling up here x) And most of this is just bad work from people that worked here a long time ago..

Can't see much from the APs, I'm afraid. At least not for this computer. I believe I can see the already connected devices, but I can't connect with the computer... so I don't see how that would be of any use?

Indeed. Best thing here would be to filter like you say, and then also have a GPO to decide on a user level what kind of network they have access to. Now it's based on computers. So this computer only has access to the given network, for all users..
 
Can't see much from the APs, I'm afraid. At least not for this computer. I believe I can see the already connected devices, but I can't connect with the computer... so I don't see how that would be of any use?

If you don't see the SSID association from the AP to the PC's MAC then it's a lower layer negotiation issue that's outside of your OU setup.
 
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