why does my computer do this

ckfordy

banned
whenever i try to restart my computer it doesnt it just shutdowns and doesnt restart do you know why it does this.

i did tons of vruis scanning in safe mode and normal mode. and scanned for adware/spyware and it still does it.
 
do you mean when you click restart from windows or when you press the reset switch on your comp?
 
i took the liberty to copy some info from the questions 101

CPU Make and Model. The make will generally be either AMD/Intel and the model is composed of either a MHz/GHz rating on older processors or a performance rating on all current generation processors. More recently, it is more relevent/important to provide information about the core of the processor (i.e., Newcastle, Prescott etc) as well as its socket/interface information (i.e., Socket775 or Socket939(
Motherboard Make and Model. If this is an OEM (i.e., dell, ibm, compaq etc) system, then say so. Depending on the question it may be wise to provide the BIOS version number
RAM information. This include the manufacturer (i.e., Corsair, Geil or even 'generic'), as well as the amount of memory you have (i.e., 256MB or 512MB) and the performance designation for it (i.e., 166MHz or PC3200) and any 'features' that RAM has (i.e.., ECC or Registered)
Video information. This includes the video chip powering it (i.e., nVidia GeForceFX5500, ATi Radeon 9700 or Intel Extreme Graphics 2) as well as the interface (i.e., AGP, PCIe or Integrated/Onboard) as well as the amount of memory available to the video card (i.e., 64MB or 512MB). Depending on the question it may be wise to provide the AGP speed (i.e., AGP 2X or AGP 8X)
Power supply. For questions about system crashes/stability/freezing, this is more important than people realize. Please provide the make and model of the power supply (i.e., Antec TruPower 430 or 'generic') as well as the power ratings if possible.
Operating system. Not everyone uses WindowsXP and even amoung XP users, not everyone uses SP2. So specify the OS and any service packs that may be present.
Drivers and APIs. This is an extension of the video card information, please provide the driver revision (i.e., nVidia Forceware 76.10 or ATI Catalyst 4.70) and the currently installed version of DirectX as applicable.
Optical drives. Provide the make and model and if relevent, the firmware installed (i.e., LiteOn 1633s or 'generic')
HDD. Include make (i.e., Maxtor, Seagate), model/size (i.e., DiamondMax 10 or 160GB), interface (i.e., PATA, SCSI etc) and the amount of cache available (i.e., 2MB or 8MB)
Temperatures. If you're asking about a cooling/temperature question be sure to include both the idle (generally the lowest) and the burn (generally the highest) temperatures observed
If you've overclocked anything or changed anything from default, please say so
try posting at least some of this information and we might be able to help you some more :)
 
oh you want me to post my computer information

dell 4700
pentium 4 2.8 with HT
512 mb of ram
160 gb harddrive
16X dvd player
dvd rewrite duallayer
floppy drive
305 watt powersupply
SB LIVE 24 bit
ati radeon X300 SE


did i miss anything??????
 
AMD64 said:
what am i supposed to do with that

Step 1: click the link. this is done by placing you mouse of it and left clicking. Please ask for faurther instructions if you dont understand left clicking.

Step 2: Read what the link contain. You will have to get outside help from a tutor if the reading level to high on the page for you.

Step 3: notice the following when reading
1. Knowing what information to provide when asking questions
2. Knowing how to obtain that information

Since you are asking a question you should relize this is intended for you.

Step 4

Provide the information asked for
In case you have difficult finding the huge title WHAT INFORMATION IS NEEDED I will provide what is says here.
* If your question is currency specific, provide that currency (if none is provided, it is assumed to be USD).
* If your budget encompases tax ... provide the tax percentage.
* Newegg does not ship outside of USA and Puerto Rico
* If your question is country specific ... tell us that country
* If you have a question about a virus or what-not that you suspect has infected your computer ... please name the virus if you know it.
* If you're looking for a computer (or component) suggestion/advice, the intention of the machine is important and the budget
Technical Information

* CPU Make and Model. The make will generally be either AMD/Intel and the model is composed of either a MHz/GHz rating on older processors or a performance rating on all current generation processors. More recently, it is more relevent/important to provide information about the core of the processor (i.e., Newcastle, Prescott etc) as well as its socket/interface information (i.e., Socket775 or Socket939(
* Motherboard Make and Model. If this is an OEM (i.e., dell, ibm, compaq etc) system, then say so. Depending on the question it may be wise to provide the BIOS version number
* RAM information. This include the manufacturer (i.e., Corsair, Geil or even 'generic'), as well as the amount of memory you have (i.e., 256MB or 512MB) and the performance designation for it (i.e., 166MHz or PC3200) and any 'features' that RAM has (i.e.., ECC or Registered)
* Video information. This includes the video chip powering it (i.e., nVidia GeForceFX5500, ATi Radeon 9700 or Intel Extreme Graphics 2) as well as the interface (i.e., AGP, PCIe or Integrated/Onboard) as well as the amount of memory available to the video card (i.e., 64MB or 512MB). Depending on the question it may be wise to provide the AGP speed (i.e., AGP 2X or AGP 8X)
* Power supply. For questions about system crashes/stability/freezing, this is more important than people realize. Please provide the make and model of the power supply (i.e., Antec TruPower 430 or 'generic') as well as the power ratings if possible.
* Operating system. Not everyone uses WindowsXP and even amoung XP users, not everyone uses SP2. So specify the OS and any service packs that may be present.
* Drivers and APIs. This is an extension of the video card information, please provide the driver revision (i.e., nVidia Forceware 76.10 or ATI Catalyst 4.70) and the currently installed version of DirectX as applicable.
* Optical drives. Provide the make and model and if relevent, the firmware installed (i.e., LiteOn 1633s or 'generic')
* HDD. Include make (i.e., Maxtor, Seagate), model/size (i.e., DiamondMax 10 or 160GB), interface (i.e., PATA, SCSI etc) and the amount of cache available (i.e., 2MB or 8MB)
* Temperatures. If you're asking about a cooling/temperature question be sure to include both the idle (generally the lowest) and the burn (generally the highest) temperatures observed
* If you've overclocked anything or changed anything from default, please say so


On the page there is also specific instructions on how to find that information. If the easy to follow directions on finding the info is to hard please find a family member or friend to help you.
 
mgoldb2 said:
Step 1: click the link. this is done by placing you mouse of it and left clicking. Please ask for faurther instructions if you dont understand left clicking.

Step 2: Read what the link contain. You will have to get outside help from a tutor if the reading level to high on the page for you.

Step 3: notice the following when reading


Since you are asking a question you should relize this is intended for you.

Step 4

Provide the information asked for
In case you have difficult finding the huge title WHAT INFORMATION IS NEEDED I will provide what is says here.



On the page there is also specific instructions on how to find that information. If the easy to follow directions on finding the info is to hard please find a family member or friend to help you.

i know how to left click and i know how to read. i thought it was like cpu 101 like where it told you what cpu to buy for your needs. but i didnt read the questions 101 cleary enough. i am sorry i made a mistake and you dont have to make fun of me.
 
i know how to left click and i know how to read. i thought it was like cpu 101 like where it told you what cpu to buy for your needs. but i didnt read the questions 101 cleary enough. i am sorry i made a mistake and you dont have to make fun of me.
LOL dont take it too seriously, mgoldB2's harmless .... if we were out to get ya so to speak it would be a lot more aggressive ... just some harmless fun :) Regardless we got the information which we needed :)


Now to solve your problem:
1. You dont happen to have a stuck key do you?
2. Naturally i'd assume u visited the security stickies on spyware just in case :)
3. I dont know what options you have in BIOS but is there an option that deals with powering-down? :)
 
Praetor said:
LOL dont take it too seriously, mgoldB2's harmless .... if we were out to get ya so to speak it would be a lot more aggressive ... just some harmless fun :) Regardless we got the information which we needed :)


Now to solve your problem:
1. You dont happen to have a stuck key do you?
2. Naturally i'd assume u visited the security stickies on spyware just in case :)
3. I dont know what options you have in BIOS but is there an option that deals with powering-down? :)

1.no i dont but would that cause it not to restart
2.i forgot to look in there but i will look now
3. i looked in there and i dont think there is anything in there about powering down
 
Hmm my one laptop has this issue too ... is the machine able restart properly after you do something in bios and restart?
 
My other computer Had this problem and always had ever since I bought it, once i upgraded it with a new Mobo it stoped, I think maybe the mobo isn;t compatible with windows restart LOL!, because i actully got another one of these same ones that had the same problem I just got rid of it fairly quickly after purshared(only a couple weeks, and a few years ago) They were faily old, even for their time.
 
Praetor said:
Hmm my one laptop has this issue too ... is the machine able restart properly after you do something in bios and restart?

what do you mean is the machine able to restart properly after you do something in bios and restart
 
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