wifi connection

S

schnell

New Member
posting on behalf of a friend, copy/pasted

So I'm having connection issues with my landlord's VDSL. Rang the ISP (he's naturally with the WORST possible ISP you can choose in NZ) and asked if a different modem would help. She tells me every modem has exactly the same range/signal strength etc. This seems pretty odd to me, can anyone here confirm if that's true? Connection's too shitty to do any googling. And if it's not true, then can anyone suggest a good modem?

Problem is I'm in a separate building with concrete walls blocking the signal. New modem and VDSL is barely connecting, but his 15 year old modem and router worked fine. If there's anything I can look into that would improve the signal, that would be neat. Otherwise I'm going to have to pay triple what I currently do and get my own connection. Which isn't overly viable on my current wage.
 
Sounds like they will have to get their own internet connection setup. If this separate building is a decent distance away from the modem/router then there isn't much you can do. How far apart are these buildings?
 
Is that ssid used by a lot of people?

The same model of unit will have the same radio specifications but that doesn't apply to 'all' wireless access points.
 
Is it wireless g, n, or Ac. They all have different signal strengths. Does it have s passcode. If not, may be other people using it. Also you may want th change the channel. Also you may try to connect to it. You can type 192.168.1.1 or 192.168.0.1 into a browser. It will bring up a password. Usally it's admin for user and password for the password. Try experimenting with the settings. If you don't know about it try google search for the model number.
 
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Most consumer access point/routers with the same wireless spec do generally have the same coverage, so they are more or less correct. Concrete walls are horrible for RF in general, best thing to do is to place the wireless router in a more central location, and if that doesn't work look at getting an additional access point or use powerline adapters.

My guess is he got a new dual band modem, and he's connected to the newer and faster 5GHz SSID, which has less range and penetration.
 
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