Windows 11, can't set up PIN

[farmerjohn1324]

I've been using this laptop perfectly fine for a long time. Suddenly, it asks me to set up a PIN when the computer starts. I don't remember if I even had a PIN before this, or if it was just a password. I type in my password and verify my identity through email... then it always says it can't set up the PIN. The reason this is an issue for me is because I apparently need this PIN now to sign in through Google Remote Desktop on my phone, so I will be unable to use that until I get this problem fixed.

 

[farmerjohn1324]

Does Microsoft support this issue for free? I've been Googling and it seems to be a common bug.

 

[johnb35]

You should be able to click on use password to sign on.

 

[farmerjohn1324]

You should be able to click on use password to sign on.

On the laptop I can, but not with Google Remote Desktop. That's the only reason it's an issue.

 

[farmerjohn1324]

You should be able to click on use password to sign on.

It gives this when trying to access through Google Remote Desktop.

 

[beers]

My guy, that is a chrome remote access PIN and not the Windows one.

 

[farmerjohn1324]

My guy, that is a chrome remote access PIN and not the Windows one.

View attachment 11169

Ok I'll take a look when I'm back home if I can solve the issue. I did notice that it was asking me to upgrade to Windows 11 Pro in order to use Remote Desktop, but hopefully I read that wrong.

 

[johnb35]

I did notice that it was asking me to upgrade to Windows 11 Pro in order to use Remote Desktop, but hopefully I read that wrong.

The machine you are connecting to must have the pro or higher version of windows. Remote Desktop won't connect to a pc running Home.

https://learn.microsoft.com/en-us/w...-services/clients/remote-desktop-allow-access

Read the note area in pink.

 

[beers]

I did notice that it was asking me to upgrade to Windows 11 Pro in order to use Remote Desktop, but hopefully I read that wrong.

That's windows remote desktop, which is different than google remote desktop.

These things are not the same and not related to each other, but yes you need pro in order to use the microsoft RDP function.

 

[farmerjohn1324]

The machine you are connecting to must have the pro or higher version of windows. Remote Desktop won't connect to a pc running Home.

https://learn.microsoft.com/en-us/w...-services/clients/remote-desktop-allow-access

Read the note area in pink.

Should I still be able to use Google Remote Desktop without upgrading to Pro? How about TeamViewer? Since these are both unaffiliated with Microsoft.

 

[johnb35]

Use teamviewer.

 

[farmerjohn1324]

Use teamviewer.

Is this because Google Remote Desktop (what I've previously been using) won't work? Or because you think TeamViewer is a better program?

 

[beers]

He picked the easiest to use program as it appears that you are struggling.

 

[farmerjohn1324]

He picked the easiest to use program as it appears that you are struggling.

I've been using Google Remote Desktop for a long time until something changed recently and I've been asked for this PIN that I don't know.

 

[farmerjohn1324]

He picked the easiest to use program as it appears that you are struggling.

But anyway... I'm back home so I can make whatever adjustments I need to make to my home laptop.

I would much prefer if I could get Google Remote Desktop working.

 

[farmerjohn1324]

Ok I figured it out. I went to the Chrome Remote Desktop site on my laptop and apparently there's some PIN that I never knew about or was asked about until now. I got it figured out, and now this phone no longer has to ask for a PIN.

 

[beers]

My guy, that is a chrome remote access PIN and not the Windows one.

View attachment 11169

Gotcha.