I posted elsewhere on here a couple of weeks ago regarding sound issues I was having with my system. I purchased the computer via CraigsList and all is fine with it bar one thing – I haven’t been able to get the sound working on it. I don’t think it’s an issue of being sold a faulty unit – the guy selling it was the father of the owner, who has been overseas for a year and the dad simply wanted to clear it out to make some room.
Initially I thought it was a sound card issue, and swapped cards around and did virtually everything I could think of to make it work. Nothing. Then I went backwards and forwards trying to find if there was any program ob board that was muting the sound. Nothing. I looked at the device manager, which said that all was okay. I downloaded the latest drivers. I reinstalled Windows. I tried using the headphone jack, another set of speakers. I did everything to try and isolate and locate the issue. ! I still could not get it to work. With all of this I still had not even figured out whether it was a software or hardware issue. Needless to say, it’s been a very frustrating time. The only saving grace was that I finally managed to coax some sound out of the motherboard’s RCA jack, so at least I can hear something when I’m using the computer – just not from the soundcard.
A couple of days ago I finally made some headway – purely by accident. I was working my way through each of the jacks again, testing out some idea or other with the speakers on, when I realized that the volume was low on the PC and clicked on the slider to move it up. As soon as I did that I heard the tell-tale ‘ding’ of the Windows sound. Further checking showed that the sound card would play everything related to the onboard Windows system sounds – so the card is working –within limit. It just won’t play anything else, music, CD or DVD sound, internet, etc.
So I’m guessing that somewhere within Windows 7 there’s something that needs to be switched over – I’m just not seeing it. It may be something really simply, it may be down to the fact that I’m still pretty new to Windows 7 as against XP.
Why I should have inherited the problem though is one of the things that has both puzzled me and helped contribute to the confusion. The former owner has been in touch with me through his father, and said that all was okay before he left to go overseas. The one odd thing was that when I picked it up the father had the case open to show the interior of the computer, and said that at one stage he noticed that the sound card was loose and he had to reseat it. Maybe turning the unit off and on with the card loose threw off some settings? That’s why I reinstalled Windows and the drivers, but it made no difference.
I should also add that the one thing that clearly seems to show that a problem exists somewhere is that when I click on the volume mixer while playing a sound file you can clearly see that the Digital Audio is registering the sound – which is obviously why I’m getting sound through the onboard jack. But if I try switching over to the slider for the sound card, no sound shows at all.
If someone could shed some light on this I’d really appreciate it, as the whole issue has been driving me nuts trying to solve it.
Thanks
Motherboard – ASUS M2N-SLI Deluxe
CPU - AMD Athlon 64 X2 6000+
Graphics - NVIDIA GeForce 8800 GTS
Sound - Soundblaster Audigy2 ZS
RAM - Corsair XMS2 4GB (2 x 2GB)
DVD - Lite-on DVDRW LH-20A1L SCSI
HD - Western Digital Caviar Black 640GB
Power - Cooler Master Real Power Pro RS-750-ACAA-A1 750W
OS – Windows 7 Ultimate (64)
Initially I thought it was a sound card issue, and swapped cards around and did virtually everything I could think of to make it work. Nothing. Then I went backwards and forwards trying to find if there was any program ob board that was muting the sound. Nothing. I looked at the device manager, which said that all was okay. I downloaded the latest drivers. I reinstalled Windows. I tried using the headphone jack, another set of speakers. I did everything to try and isolate and locate the issue. ! I still could not get it to work. With all of this I still had not even figured out whether it was a software or hardware issue. Needless to say, it’s been a very frustrating time. The only saving grace was that I finally managed to coax some sound out of the motherboard’s RCA jack, so at least I can hear something when I’m using the computer – just not from the soundcard.
A couple of days ago I finally made some headway – purely by accident. I was working my way through each of the jacks again, testing out some idea or other with the speakers on, when I realized that the volume was low on the PC and clicked on the slider to move it up. As soon as I did that I heard the tell-tale ‘ding’ of the Windows sound. Further checking showed that the sound card would play everything related to the onboard Windows system sounds – so the card is working –within limit. It just won’t play anything else, music, CD or DVD sound, internet, etc.
So I’m guessing that somewhere within Windows 7 there’s something that needs to be switched over – I’m just not seeing it. It may be something really simply, it may be down to the fact that I’m still pretty new to Windows 7 as against XP.
Why I should have inherited the problem though is one of the things that has both puzzled me and helped contribute to the confusion. The former owner has been in touch with me through his father, and said that all was okay before he left to go overseas. The one odd thing was that when I picked it up the father had the case open to show the interior of the computer, and said that at one stage he noticed that the sound card was loose and he had to reseat it. Maybe turning the unit off and on with the card loose threw off some settings? That’s why I reinstalled Windows and the drivers, but it made no difference.
I should also add that the one thing that clearly seems to show that a problem exists somewhere is that when I click on the volume mixer while playing a sound file you can clearly see that the Digital Audio is registering the sound – which is obviously why I’m getting sound through the onboard jack. But if I try switching over to the slider for the sound card, no sound shows at all.
If someone could shed some light on this I’d really appreciate it, as the whole issue has been driving me nuts trying to solve it.
Thanks
Motherboard – ASUS M2N-SLI Deluxe
CPU - AMD Athlon 64 X2 6000+
Graphics - NVIDIA GeForce 8800 GTS
Sound - Soundblaster Audigy2 ZS
RAM - Corsair XMS2 4GB (2 x 2GB)
DVD - Lite-on DVDRW LH-20A1L SCSI
HD - Western Digital Caviar Black 640GB
Power - Cooler Master Real Power Pro RS-750-ACAA-A1 750W
OS – Windows 7 Ultimate (64)