When I download any sort of software, games, movies etc....Occasionally where the downloaded item should be, instead of the icon being like a media player icon - it is like a white page with a fold on it with a box and inside it it looks like 6 desktop icons.
When I try to open this it asks me if I want to 'open with' or 'cancel'. When selecting 'open with' it says 'windows cannot open this file' - then I can either 'Use the web service to find the appropriate program', or 'select the program from a list'.
If I choose the 'use the web service....' option it opens up web page for Microsoft Windows File Associations where it says it's not a known program and then gives me a few random websites to try and identify it, which i cannot find any help from.
I'd be really greatful if someone could help me, thanks.
When I try to open this it asks me if I want to 'open with' or 'cancel'. When selecting 'open with' it says 'windows cannot open this file' - then I can either 'Use the web service to find the appropriate program', or 'select the program from a list'.
If I choose the 'use the web service....' option it opens up web page for Microsoft Windows File Associations where it says it's not a known program and then gives me a few random websites to try and identify it, which i cannot find any help from.
I'd be really greatful if someone could help me, thanks.