Wireless router problems

T

teddysmith1952

New Member
Ok, So I have a NetGear Wireless G router. I have 2 laptops I am trying to connect to this router. 1 is a newer Toshiba satelite L300 which has no problem connecting to the router whether I set a password on the router or not. The other is an older Dell Inspiron 8000. This laptop has no problem connecting as long as I do not set a password for the router. I have tried Wpa-Psk and WEP, both work fine with the Toshiba but not the Dell. I think I may just need to put the password in correctly. On the Dell when I try to connect it will just sit at the "Windows is attempting to connect to the "Blank" Network". But it will not connect. I thought that is where it is suppose to ask me for my password but it doesn't. When I go to the properties it has Network Authentication:
Data Encryption:
Network Key:
Confirm Network Key:
I am trying to set a Wpa-Psk Password but if I have to use WEP I will. Also The toshiba has a built in 801.11n wireless networking adapter and the Dell has a D-Link Wireless G Notebook adapter. (not sure if that makes a difference)

I am putting the password in the Network key slot. Is that right?

Thanks in advance for any help!
 
what servace pack do you have on the dell?

start>right click my computer>properties and it will say like windows SP3 or somethign
 
i would try this (if you havent already)

set a wep or wpa password on the router. Go into your dell and open up the wireless network. Go to properties, then wireless networks. Find your wireless routers name and hit remove. then try to connect and see if it works
 
Brian, I did what you said and it actually did something different this time. It now says something about an incorrect certificate and does not prompt me for a password.
 
have you tried simply unplugging it for about 10 seconds? i've solved funky router problems like that by soft resetting it. you may also want to try hard resetting it, which means holding the reset button for about 30 seconds. this reverts the software to factory settings, so all changes will be lost, but that also means a fresh clean start.
 
Yes. We have been unpluging the router power several times a day. Helps to reconnect but very slow then diconnects. My daughters Dell Inspiron will work OK near the router but when she goes to her room (about 40 feet away) she loses conection completely. When we go to no WEP / password protection (unsecure) everything works like a charm.
 
teddysmith1952 said:
Brian, I did what you said and it actually did something different this time. It now says something about an incorrect certificate and does not prompt me for a password.
Click to expand...

oh, it sounds like you used wpa. i thought there was only one option... if there is two then the wpa2-psk is what you should use :P
 
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