Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:
-Any product not purchased from Newegg.com
-Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number
-Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
-Any product from which the UPC code has been removed from its packaging
-Any product that exhibits physical damage
-Any product for which you have submitted a mail-in rebate
I take it the bold part means that if there is a bent part on the cpu pins, you can't return it?