Before I start this thread I must warn you that I know very little about computers. Although I use one a lot and have a good understanding of them, I'm not into all the tecnial stuff.
Yesterday (the 8th) I lost all of my files. They were lost from the 'My Documents' folder. It happened because the computer has virus on it so I downloaded an anti virus software of the internet. The rest of my family uses it and logged in ok. When I went to log in all of my settings (eg background) had been set to default and nothing would save (eg word documents). Then I saw that all my files had gone. The rest of my family were ok and have not lost any files
Today (the 9th) I downloaded 'Recuva' to try and get the files back. It found lots of deleted files and when fully restored I found none of my missing files were there.
Is there anything I can do to get them back? Does anybody know any software that can help?
Thanks

Yesterday (the 8th) I lost all of my files. They were lost from the 'My Documents' folder. It happened because the computer has virus on it so I downloaded an anti virus software of the internet. The rest of my family uses it and logged in ok. When I went to log in all of my settings (eg background) had been set to default and nothing would save (eg word documents). Then I saw that all my files had gone. The rest of my family were ok and have not lost any files
Today (the 9th) I downloaded 'Recuva' to try and get the files back. It found lots of deleted files and when fully restored I found none of my missing files were there.
Is there anything I can do to get them back? Does anybody know any software that can help?
Thanks