Can someone tell me how to identify the motherboard and the manufacturer of it? Let me explain - I installed a new Western Digital 500 GB/Go EIDE Hard Drive and then tried to install my Windows XP Professional System. I believe my computer has an Intel P4 processor? After I installed my Windows XP Professional System I noticed that it had installed none of the programs it contains such as Winword, Excel, Access, Powerpoint, or Outlook. All I had was Outlook Express, Internet Explorer and a few accessory programs. I then looked at the properties of my new hard drive (Explorer) and it showed only a 138 GB capacity!! I didn't know what was happening?? I called the Microcenter (where I purchased my new drive) technical folks and reported my difficulty.
I was told to install Windows SP 2 and download any upgrades of my motherboard from the manufacturer. I have downloaded and installed SP 2 without any change in results. Now I need to look at the motherboard and see if there are any updates from the manufacturer on the board and perhaps the BIOS program which only boots the XP system (such as it is) from the XP disc itself. How can I do this? I need to add that previously I installed a 250 GB Seagate hard drive with no difficulty. Have I exceeded the capability of my computer with this new 500 GB hard drive?
I'm kind of at my wits end. Any advice you may have will be greatly appreciated.
Ray19
I was told to install Windows SP 2 and download any upgrades of my motherboard from the manufacturer. I have downloaded and installed SP 2 without any change in results. Now I need to look at the motherboard and see if there are any updates from the manufacturer on the board and perhaps the BIOS program which only boots the XP system (such as it is) from the XP disc itself. How can I do this? I need to add that previously I installed a 250 GB Seagate hard drive with no difficulty. Have I exceeded the capability of my computer with this new 500 GB hard drive?
I'm kind of at my wits end. Any advice you may have will be greatly appreciated.
Ray19