are both of your ram sticks in the same colour slots?
Did you put the RAM in adjacent slots or did you leave an open one between them? If the RAM is side by side or 2 slots apart (although I think this one should still give you dual channel) then take one stick out and move it over 1 slot and that should do it.It is my first build. I'm sure I installed the modules is slots A and B. I don't think I paid attention to the color.