NewEgg sucks..
- Thread starter jbrdbr111x
- Start date
scooter
banned
bastard
Agreed!
Geoff
VIP Member
Pretty much. When I wrote the review I had no idea Newegg had a prize for being the 1,000,000th reviewer, someone just posted a thread here a while back asking if I was the one who wrote that review on an LCD monitor and I was!
new egg customer service problems
you are not the first person who has had these issues with newegg. i wish i would have read these posts before i ordered.
i bought an HP p2015 printer which would not work since it came out of the box. had my computer guy come out and look at it and he still could not get it to work - when it came time to returning it, newegg would not take it back because i did not have the orignal box and they erroneously claimed that HP would not take it back. when i called HP they said that was not the case. someone has their facts wrong. i would never consider buying anything from this company again.., ever.
a horrible experience. worst experience i have ever had buying anything on line.
you are not the first person who has had these issues with newegg. i wish i would have read these posts before i ordered.
i bought an HP p2015 printer which would not work since it came out of the box. had my computer guy come out and look at it and he still could not get it to work - when it came time to returning it, newegg would not take it back because i did not have the orignal box and they erroneously claimed that HP would not take it back. when i called HP they said that was not the case. someone has their facts wrong. i would never consider buying anything from this company again.., ever.
a horrible experience. worst experience i have ever had buying anything on line.
i would not buy from newegg
i had a similar problem with newegg. yes i agree that you should not judge a company with after purchasing only one time. however, i received a printer which had issues from the day i received it. i called them and gave them time to remedy it. they refused to take it back because i did not have the original box. eventually HP agreed to ship me a new one after many many calls. they told me that they did not want to take a loss on the product.
well i buy a lot of equipment and i will never shop at newegg again. it cost me too much in time and effort the first time.
i had a similar problem with newegg. yes i agree that you should not judge a company with after purchasing only one time. however, i received a printer which had issues from the day i received it. i called them and gave them time to remedy it. they refused to take it back because i did not have the original box. eventually HP agreed to ship me a new one after many many calls. they told me that they did not want to take a loss on the product.
well i buy a lot of equipment and i will never shop at newegg again. it cost me too much in time and effort the first time.
Cleric7x9
Active Member
yeah you should probably go to best buy, make sure you post the same thing twice there too
So someone posts a bad 'review' of newegg and we jump on them? Yes they are normally pretty good but just like anything else you are going to get some bad with the good (or some good with the bad as the case may be ).
I question why you didn't have the box after you opened it though, you should keep everything until you know it's working.
).I question why you didn't have the box after you opened it though, you should keep everything until you know it's working.
Doesn't matter. People suspect if you order once you should get a good deal and I agree I buy off ebay and futureshop even Bestbuy they have the best customer service I would rather pay more and be on the safe side. Not order something and not get a new one go buy something off one of those sites. You have a problem they will send you a new one.
Run a business ranked top 10 largest internet retailers and you're bound to have an unsatisfied customer or two.
qft
Ramodkk
VIP Member
NewEgg has THE WORST Customer service out there...
shit company..
You don't deserve to be a member of this forum...
I also ordered my stuff and everything came faster than i thought it would, and everything worked as it was supposed to. I hate when someone has one bad experience and response like the guy who made this thread
Look, just do what you have to do to get your items and call it a day. Things happen. Hopefully the next time you have a bad experience like this you can sit down and say "well...things happen".
pies
New Member
It's not fair to go by one bad experience.
I have a couple different asus boards over the years one was had a bad usb port so I sent to asus the replacement board had a bad sound port (not entirly sure)
But I still bought one of there boards in the future and it was one of the best I've ever had/used.
I have a couple different asus boards over the years one was had a bad usb port so I sent to asus the replacement board had a bad sound port (not entirly sure)
But I still bought one of there boards in the future and it was one of the best I've ever had/used.
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So...I just got off the phone with Newegg. They denied my refund request of a XFX 9800 GT (I removed the UPC label for a rebate, that violates their refund policy). That's fine with me, as it's my fault for not carefully reading their policy. Today, I received the GPU from UPS, but they did not return Fry Cry 2, which was included with the return. Not only are they sending out Fry Cry 2, they're sending me a copy of COD World at War for the trouble. The Newegg rep assured me that everything will arrive by Tuesday at the latest.
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