cannot load the device driver

[SallySyrup]

My computer isnt seeing any cd I put in it. When I looked under device manager it said

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

When I clicked the check solutions button a window poped up saying it was checking but it dissapeared and nothing happened.

 

[Mr soft]

Try uninstalling the DVD drive in Device management and reboot.

 

[SallySyrup]

Try uninstalling the DVD drive in Device management and reboot.

I tried that and got this
Device driver software was not successfully installed
Please consult with your device manufacturer for assistance getting this device installed.
MATSHITA DVD+-RW UJ-857G ATA Device Failed

 

[Mr soft]

Here´s a link for your problem , seems your no alone.

http://en.community.dell.com/forums/p/19205687/19328959.aspx

 

[SallySyrup]

Here´s a link for your problem , seems your no alone.

http://en.community.dell.com/forums/p/19205687/19328959.aspx

I tried that but I didnt have the "Upperfilters" and "Lowerfilters".

 

[Mr soft]

Have a look around their driver page to see if you can find it.

http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen&~ck=mn

If you still don´t have any joy, try contacting Dell.

 

[SallySyrup]

After uninstalling zone alarm and avg then switching to comodo and avira I no longer have this problem.