Doing an RMA with XFX - What can I expect?
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Bodaggit23
Active Member
Indeed.
http://www.computerforum.com/166280-geforce-7900-gs-extreme-5.html#post1400125
They've done that to me too, FedEx and UPS both.
But, RMA's required signatures, thus more hoops. They still didn't need to make me wait...
In that case, you can "claim" you haven't recieve them and ask their insurance to pay you
Bodaggit23
Active Member
In that case, you can "claim" you haven't recieve them and ask their insurance to pay you
I thought about doing that when they left my $500 Marshall amp head on my door step. The box had a huge full sized picture of the amp on it...any dishonest guitar player driving by could have easily just grabbed it..
Ultimately, I didn't have the balls.
Gooberman
Active Member
lol last year i was at school came home was walking up my 300ft driveway it was all wet and rainy and a good 100 feet up i see a box tossed off to the right that said newegg on there, i was pissed off lol (WAS my new mouse and keyboard that all ready broke >:[)
spynoodle
Active Member
Ouch
spynoodle
Active Member
Also, about the main subject, this would be a good cheap replacement card while you wait: http://cgi.ebay.com/Nvidia-GeForce-8400-HP-5189-2514-128M-TIGERCAT-PCI-EXP_W0QQitemZ360226505304QQcmdZViewItemQQptZPCC_Video_TV_Cards?hash=item53df2c4258
I have the exact same one myself. Same card, same seller, and I'm pretty sure it was just a previous version of the same listing. I've only had it for a couple months, but it's worked for that long, and I guess that's actually more than the amount of time that you'll need it for.
I know that it doesn't match my sig, and that it's not the best card, but I have it in another computer and it works for basic uses.
I have the exact same one myself. Same card, same seller, and I'm pretty sure it was just a previous version of the same listing. I've only had it for a couple months, but it's worked for that long, and I guess that's actually more than the amount of time that you'll need it for.
I know that it doesn't match my sig, and that it's not the best card, but I have it in another computer and it works for basic uses.
spynoodle
Active Member
Oh, nevermid....I've got an 8600GT already.
spynoodle
Active Member
Wait, they're replacing it with a 5770? I thought they still manufactured the 4850?But i will have a 5770 in a few days
linkin
VIP Member
no no, i bought myself a 5770 because the 8600gt is a piece of crap. As of yet, XFX haven't recieved my 4850. My system is out of action too because my psu and/or mobo are fried (GAAAAH why did i have to open the case when i didn't need to!!! if i waited one more day i would've have my 5770) so now i have a 600w thermaltake in the mail, hopefully it gets here monday.
spynoodle
Active Member
Okay. Now I see. The 5770 seems pretty sweet though. Congratz!
spynoodle
Active Member
lolWell i don't know yetPSU and/or mobo dead... new psu should arrive today. (yay i finally got a powersupply that isn't an el cheapo!)
linkin
VIP Member
Bumping my old thread, got new information.
XFX moved location, thus didn't recieve my card for a while longer. But now, they have sent a replacement, i sent the card to them on the 12th of jan 2010, it is now the 20th of march 2010. I'd call that a long RMA, but let's not forget that this was just after a holiday season, and easter is approaching soon.
Still, on a 1 to 10 scale of this RMA, I would give this a 7, mainly because they knew they were moving location and didn't notify me til after i sent the card.
Still, XFX's staff were very helpful, the only complaint is that occasionally you didn't get the same person replying to your questions, and it seems that they don't read the reast of the support ticket.
If anyone had any doubts buying an XFX product for the warranty, forget about them and get what you want! The warranty is worth it!
XFX moved location, thus didn't recieve my card for a while longer. But now, they have sent a replacement, i sent the card to them on the 12th of jan 2010, it is now the 20th of march 2010. I'd call that a long RMA, but let's not forget that this was just after a holiday season, and easter is approaching soon.
Still, on a 1 to 10 scale of this RMA, I would give this a 7, mainly because they knew they were moving location and didn't notify me til after i sent the card.
Still, XFX's staff were very helpful, the only complaint is that occasionally you didn't get the same person replying to your questions, and it seems that they don't read the reast of the support ticket.
If anyone had any doubts buying an XFX product for the warranty, forget about them and get what you want! The warranty is worth it!
FATALiiTYz
New Member
But isn't Hong Kong along way for an RMA? I mean Asus has five or so RMA centers situated in Australia and I happened to live only 250kms away from one of them. From the day I sent off my Laptop it only took 3 working days Not that the service isn't bad, but why can't they have an RMA center in AU?
Not that the service isn't bad, but why can't they have an RMA center in AU?
linkin
VIP Member
But isn't Hong Kong along way for an RMA? I mean Asus has five or so RMA centers situated in Australia and I happened to live only 250kms away from one of them. From the day I sent off my Laptop it only took 3 working days
XFX are Hong-Kong based, I'm guessing they have other centres in the US and Asia. Oh well, I'm getting a replacement card, that's all that matters
EDIT: and a laptop is a complete system, i'm just sending one piece of hardware.
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Buzz1927
Digaredd
Is that card still sold?Oh well, I'm getting a replacement card, that's all that matters