Strange Graphics Card Problem...

Thanks a lot...thts a gr8 way to test the problem...but at the moment I don't have any other system which will support my graphics card...if I know a frnd who has one, then I will try out ur suggestions...btw, can I test with my on-board graphics enabled instead of connecting to the graphics card?I know it probably wont run NFS Shift but I can test with the software called "Performance test 7" as I have been doing with the graphics card...then If I see that the 3D score is fluctuating between two widely different values(as it has been doing for the graphics card), then I'll know the graphics card is not faulty...what do u say?

you could try that, but if it doesn't fluctuate that would show that the onboard isn't faulty. It wouldn't prove that the motherboard is ok, because it is the PCIe (I assume) lane that could be faulty, or the graphics could still be to blame
 
I contacted ZOTAC technical support and told them the exact problem.Here's what they said : "It does not appear to be problem coming from the display card, but from other software / hardware issues.It is possible that the power at the display card is not stable. Please test the card on the same system however with a falling working PSU unit recommended over 500 watts."
Now,what do they mean by testing the card with a 'falling working PSU'?
 
My mobo has 2 PCI Express X16 slots.it says the blue one is @16X and gray @4X(btw what is the difference between the blue PCIE 2.0 and the gray PCIE 2.0?).Currently i have the card in the blue slot...will it help if i change it to the gray slot and test?then probably i'll be able to check if it is the slot which has a problem...any suggestions?
 
Seriously we're 3 pages in, hard to follow:

please repost full sytem specs and PSU plus issue

Doesn't sound like the PSU is removed from the equation yet.
 
Seriously we're 3 pages in, hard to follow:

please repost full sytem specs and PSU plus issue

Doesn't sound like the PSU is removed from the equation yet.

actually a lotta ppl have given their suggestions...if i post again then evrything will have to be started frm scratch...Aastii and a few others have followed the post and they will understand...its just dat i had my exams going on, so didnt get much tym to think abt my PC in the last week or so...neway thanks for trying to help...Aastii and others who have followed this thread b4,plz suggest sumthing...
 
I contacted ZOTAC technical support and told them the exact problem.Here's what they said : "It does not appear to be problem coming from the display card, but from other software / hardware issues.It is possible that the power at the display card is not stable. Please test the card on the same system however with a falling working PSU unit recommended over 500 watts."
Now,what do they mean by testing the card with a 'falling working PSU'?

My mobo has 2 PCI Express X16 slots.it says the blue one is @16X and gray @4X(btw what is the difference between the blue PCIE 2.0 and the gray PCIE 2.0?).Currently i have the card in the blue slot...will it help if i change it to the gray slot and test?then probably i'll be able to check if it is the slot which has a problem...any suggestions?

They mean, I assume, fully working, as in one that you know works fine. Essentially, they have said what we have, however they will swear black is white that their hardware isn't to blame, so they don't have to replace it for you.

If you do put the card in a system that you know fully works (may have to remove all video drivers, then install the correct gtx260 drivers to get it to work) and see if the same problem occurs, they should have to accept it is their unit that is faulty, that is ofcourse, should the problem occur. That is, really, the only way you can be certain it is the issue. It sounds like it most probably is though, to be honest, either that or a software problem, so you can just try to BS them if you want and say you have tried it in another, completely seperate syste, with a fresh install of drivers and what not and it is still doing the same thing. Then they will test it for you when you send it off for replacement, and if they say they found no problems, you are out a few $ shipping, but know that the card is fine, then you can be certain it is either mobo or software.

As to the difference between the 2 lanes, the blue is x16, the grey is x4. Your board doesn't support crossfire, the other PCIe lane is just for another PCIe expansion card, but is best not used as the primary graphics card, because of the lower speed. I don't see a reason why you couldn't use that other lane for a physx card, or a card for if you wanted a 3rd monitor say

=EDIT=

@bigfella

He has a graphics card problem (potentially). It starts out at full performance, however deteriorates after the system has been left on for a little while, and this only started happening after a power cut and driver updates. He has tried reverting to the previous drivers, but that hasn't helped anything. It also seems that it is sporadic as to whether or not the system will have full performance when it boots, as sometimes, it is fine, other times, it is at the lower peformance that it gets towards after being on for a while. Benches show lower scores when the system is "less powerful" and also games have lower FPS.

He looked at his power supply readings from HW monitor and they were unusual, however can't be used as any kind of evidence for a PSU problem as HW monitor, and indeed any other hardware motoring software, is less than totally accurate, as was demonstrated by linkin and myself, as I pointed out I apparently have no 12V rail and a +3.3V rail of 0.53V according to it. He also checked the BIOS, and all seemed normal, so that isn't a problem it would seem.

He doesn't have another system to try it with unfortunately to test, however because of what has been said it would appear to be either a GPU, mobo or software issue

now you know :)

and full software specs are in first post.

all of that could have been found out from reading the thread though to be fair
 
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He has a graphics card problem (potentially). It starts out at full performance, however deteriorates after the system has been left on for a little while, and this only started happening after a power cut and driver updates. He has tried reverting to the previous drivers, but that hasn't helped anything. It also seems that it is sporadic as to whether or not the system will have full performance when it boots, as sometimes, it is fine, other times, it is at the lower peformance that it gets towards after being on for a while. Benches show lower scores when the system is "less powerful" and also games have lower FPS.

He looked at his power supply readings from HW monitor and they were unusual, however can't be used as any kind of evidence for a PSU problem as HW monitor, and indeed any other hardware motoring software, is less than totally accurate, as was demonstrated by linkin and myself, as I pointed out I apparently have no 12V rail and a +3.3V rail of 0.53V according to it. He also checked the BIOS, and all seemed normal, so that isn't a problem it would seem.

He doesn't have another system to try it with unfortunately to test, however because of what has been said it would appear to be either a GPU, mobo or software issue

now you know :)

and full software specs are in first post.

all of that could have been found out from reading the thread though to be fair

The whole thing is almost as Aastii said, but a little correction needed...my graphics performance doesn't deteriorate after the system has been left on for a little while...in fact my system seems to only be capable of moving from the "good performance state" to the "bad performance state" or vice versa with a restart of the PC...I mean let's say on a certain fine morning I switch on the PC, and i see (using graphics benchmark fps readings) that it is in the "bad performance state" then it will remain in the bad performance state for the rest of my life unless i restart the PC...on the other hand, let's say by restarting for a few times i manage to get the PC back to its normal "good performance state" then the graphics performance seems to remain in this good performance state for the rest of my life unless i restart again(which i have to because u cant expect me to keep my PC switched on for ever)...now since this post is getting a bit clumsy, but I would like to have everything about this problem within one thread, I will make a point-wise list of all that i have observed about this PC...

=======================================================

ALL YOU NEED TO KNOW(OR RATHER ALL THE INFO I CAN GIVE TILL NOW):

SPECIFICATIONS: The detail specifications of my PC can be found on page 1 of this thread.
INTRODUCTION: My PC's graphics performance alternates between two states.Let us call them "good state" (good performance state) and "bad state" (bad performance state).
WHEN IT STARTED: It started around 2 weeks after I assembled my new PC.I was playing Far Cry 2 and I had a power cut.I had this wrong idea that built-in UPS with the home inverter would support the PC(it supported my PC when I was not playing games).But I'm not 100% sure that it was because of the power cut because I had sometimes noticed lower fps for FC2 before power cut also.
OBSERVATIONS ON THE OCCURRENCE OF THE PROBLEM: This I present in a point-wise format...
1. As much as I have noticed, the PC can change from good state to bad state or vice versa only with a restart of the PC, or a fresh start altogether(I mean switching off completely then starting again).That is, it doesn't change states when my PC is on.
2. When I start the PC after some considerable amount of time (say 30 mins or so) it is almost always in the bad state.But then as soon as I do a benchmark using Performance test 7.0 (and find it in the bad state) and I restart my PC, it almost always goes to the good state.
3. Once I get this good state, no matter how many times I benchmark, it is always in the good state.If I now restart my PC, it still almost always remains in good state.
4. Now I switch off my PC.I start it gain after 30 mins or 1 hour...again in bad state.
Summary:
One Fine Morning --->Start my PC--->bad state--->restart my PC using restart button of windows--->miraculously it turns to good state--->restart my PC using restart button of windows--->still good state--->turn off my PC--->switch on my PC after 30 mins or so--->bad state.
The above summary is the usual path taken by my PC(as much as I have observed till date)...but there is no guarantee that the above path will always be taken... the above summary is applicable for let's say 7 or 8 out of 10 times.
OTHER PROBLEMS:I got no other PC to test...unfortunately all my friends who have gaming PCs have either shifted to other cities for college or use laptops for gaming.
A FEW NEW OBSERVATIONS: Our electric supply standby voltage is around 205 V, not 220 V.Can this affect?but if it does, then why does my graphics card sometimes perform well and sometimes doesn't?and moreover why didnt it affect gaming frames/sec in the first 2 weeks after i assembled the PC?
A FEW LAST WORDS: Thanks a lot to all you lovely people out there who have been trying to help...
 
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im wondering why no one has asked him to run furmark and see if something is wrong with the card...?

http://www.ozone3d.net/benchmarks/fur/

that will verify if the gpu is having a problem

but yea, you could also take the psu down to a local computer shop...have them test it, most have a basic tester that will give you a idea if its good or not, if it seems bad, then send it in, honestly fluctuating fps to me would not put me off, i would be pissed if it was crashing...
 
im wondering why no one has asked him to run furmark and see if something is wrong with the card...?

http://www.ozone3d.net/benchmarks/fur/

that will verify if the gpu is having a problem

but yea, you could also take the psu down to a local computer shop...have them test it, most have a basic tester that will give you a idea if its good or not, if it seems bad, then send it in, honestly fluctuating fps to me would not put me off, i would be pissed if it was crashing...

fluctuating fps wont put u off...so u are happy with a PC that can play Crysis sometimes in High settings and cant play it at other times?then gr8, send me ur address,let's exchange our PCs.NFS Shift gives 65-70 fps in the normal good state and only 45 fps in the bad state...and thanks for suggesting the software?but does it overclock the GPU while testing...I don't want to have my GPU overclocked in any way at the present moment...its just 1 month old.but as I said that if my PC is in the good state it will remain in the good state if it is on.So,lets say when I switch on my PC and say fortunately my pc is in the "good state" then no matter how many times i run furmark, it will show that the graphics card has no problems...again lets say i turn off my pc and then switch it on after 30 mins or so and then find it in the bad state---then if i run furmark, it will always show that my graphics card is faulty no matter how many times i run it...it all depends on in which state the PC is in that particular startup...is it so?or can the software detect any problem whatsoever as long as it is related to the graphics card?
@Aastii : about that software thing, I had reinstalled Vista (fresh install altogether), but still I had the problem...Can it still be a software problem?
 
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@Aastii : about that software thing, I had reinstalled Vista (fresh install altogether), but still I had the problem...Can it still be a software problem?

Well that has just about made certain to me that software isn't to blame. A fresh install of Vista, drivers and a game should allow it to run fine if all hardware were ok.

You are right about the futuremark thing, it is like the benches you already did, it will just show it lower when in the bad state than in the good.

The only way you will be able to tell, is to swap out components. As FuryRosewood said, you can go down to a local computer shop and do it, but be aware that alot will charge for it, even if they find no faults
 
Well that has just about made certain to me that software isn't to blame. A fresh install of Vista, drivers and a game should allow it to run fine if all hardware were ok.

You are right about the futuremark thing, it is like the benches you already did, it will just show it lower when in the bad state than in the good.

The only way you will be able to tell, is to swap out components. As FuryRosewood said, you can go down to a local computer shop and do it, but be aware that alot will charge for it, even if they find no faults

Actually since we buy all computer parts from resellers and they never take any shipping charges for anything, that's why they won't listen if I ask them to send the psu,graphics card and mobo to the respective companies and have them tested...they asked me to first find out where the problem is,because the problem can't be everywhere.So,I was just wondering which part to send first?then I'll have to tell the resellers that I have tested that part and it is the faulty one...and about that PSU testing at a local computer shop,ya I'll do it and let you know soon.
Another problem I fear is that let's say I send the graphics card to ZOTAC through the resellers...but my card just performs normally sometimes and at other times it doesn't.What if unfortunately when they test the card, it is in the good performing state?
btw what about this:
"A FEW NEW OBSERVATIONS: Our electric supply standby voltage is around 205 V, not 220 V.Can this affect?but if it does, then why does my graphics card sometimes perform well and sometimes doesn't?and moreover why didnt it affect gaming frames/sec in the first 2 weeks after i assembled the PC?"
 
dude.. just send it back, if its fine then ur out a couple bucks for shipping.. in the time youve been trying to figure it out, you could have worked enough to triple the shipping on all 3 items.. JMO
 
Very very important...

Well, I went to the reseller today...spent the whole day there...tested with a new graphics card 260GTX----same problem....then changed the PSU...used another coolermaster 600W PSU --- same problem...by that time it was time for them to close for the day...now I have kept the system there and i'm supposed to go there tomorrow...please suggest what to do?very urgent...I will return there tomorrow to test other parts...plz tell me what to do?what combinations to test...another thing---are my all parts in my PC compatible with each other?please check my configuration again?I'm using AMD chipset mobo and nvidia graphics card---do they conflict?u can check my configuration on page 1 of this thread---post number 1---another thing----can this be a RAM problem?can faulty RAM cause the problem I have described?
 
Well, I went to the reseller today...spent the whole day there...tested with a new graphics card 260GTX----same problem....then changed the PSU...used another coolermaster 600W PSU --- same problem...by that time it was time for them to close for the day...now I have kept the system there and i'm supposed to go there tomorrow...please suggest what to do?very urgent...I will return there tomorrow to test other parts...plz tell me what to do?what combinations to test...another thing---are my all parts in my PC compatible with each other?please check my configuration again?I'm using AMD chipset mobo and nvidia graphics card---do they conflict?u can check my configuration on page 1 of this thread---post number 1---another thing----can this be a RAM problem?can faulty RAM cause the problem I have described?

If the GPU and PSU are alright, then it leaves memory or motherboard. I very much doubt your CPU or HDD are to blame.

RAM could cause the problem, however normally with faulty memory you will see system instability, or the system not working at all, not poor performance and changes in performance. If you want to test it, download and run memtest from here http://hcidesign.com/memtest/

Also, I should have mentioned it earlier, but download CPUz and run it. Do this when your computer is in a good mood, and when it is in a bad, and check everything, CPU clocks, memory timings and clocks, graphics card clocks etc.

If you don't know what is what, you can print screen each page, paste it into paint and save it, then upload the picture to photobucket and link it here.

You can download CPUz from here: http://www.cpuid.com/softwares/cpu-z.html
 
If the GPU and PSU are alright, then it leaves memory or motherboard. I very much doubt your CPU or HDD are to blame.

RAM could cause the problem, however normally with faulty memory you will see system instability, or the system not working at all, not poor performance and changes in performance. If you want to test it, download and run memtest from here http://hcidesign.com/memtest/

Also, I should have mentioned it earlier, but download CPUz and run it. Do this when your computer is in a good mood, and when it is in a bad, and check everything, CPU clocks, memory timings and clocks, graphics card clocks etc.

If you don't know what is what, you can print screen each page, paste it into paint and save it, then upload the picture to photobucket and link it here.

You can download CPUz from here: http://www.cpuid.com/softwares/cpu-z.html

As I said, I have left my PC with the reseller...I'll visit them tomorrow and start testing again...So I will download the software now from this old PC and take it there tomorrow...Please could you tell me what to check out for in memtest, how to understand if there is a problem with the memory using dat memtest software...I can't access the internet from the reseller and they probably wont know about memtest either...
 
As I said, I have left my PC with the reseller...I'll visit them tomorrow and start testing again...So I will download the software now from this old PC and take it there tomorrow...Please could you tell me what to check out for in memtest, how to understand if there is a problem with the memory using dat memtest software...I can't access the internet from the reseller and they probably wont know about memtest either...

You will have to leave it running for ~8 hours

If any errors, and I mean if just 1 single error appears, you most probably have faulty memory. If that happens, remove all of the memory except for 1 stick, and test it.

Repeat this with the other sticks until 1 shows an error. If none do when used alone, it means one of 2 things

1. The memory is not matched, and so incompatable with each other

2. The motherboard does not like having more than 1 DIMM slot populated.

I very very much doubt that to be the issue though because as I said, when memory goes you will usually see system instability or complete system failure, not staggered performance
 
You will have to leave it running for ~8 hours

If any errors, and I mean if just 1 single error appears, you most probably have faulty memory. If that happens, remove all of the memory except for 1 stick, and test it.

Repeat this with the other sticks until 1 shows an error. If none do when used alone, it means one of 2 things

1. The memory is not matched, and so incompatable with each other

2. The motherboard does not like having more than 1 DIMM slot populated.

I very very much doubt that to be the issue though because as I said, when memory goes you will usually see system instability or complete system failure, not staggered performance

What do u exactly mean by system instability?what type of system instability?I'll try to remember if I had anything like that...
 
What do u exactly mean by system instability?what type of system instability?I'll try to remember if I had anything like that...

Either your system hanging (becoming unresponsive completely and not catching up again) or BSODing (blue screen of death)
 
Either your system hanging (becoming unresponsive completely and not catching up again) or BSODing (blue screen of death)

Nothing like that happened as far as i remember- blue screen-no, and hanging-ya,sometimes it did but recovered within half a min...
 
i blame ram. i mean ddr3 with no heatsink O_o somethings bound to go wrong.
if it is the ram i suggest getting something more reputable than kingston value ram.
 
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