ThatGuy16
VIP Member
Okay last SATURDAY my account got set to "limited access" (supposedly because of the debit card application.) When signing up it NEVER stated they need proof of ID or address. So I go to my account after i applied, thats when it was limited. I was like wtf..
So i called, and went on my account and uploaded my ID and proof of address, talked to customer service and they said thats all the need (told me 24-48 hours). I waited two days call back again, and they said the need my SSN!!, well i didnt want to, but i provided it. The told me it could be another 3-5 days!.
Well i just got an email saying
"Hello Corey xxxxxxx,
Since you are unable to complete the appeals process, access to your PayPal
account will remain limited. Your PayPal Debit Card application has been
denied as we were not able to confirm your identity using the information
you provided.
What the hell, and their CS hours are closed. I have provided the following, while on the phone to make sure its what they need.
Drivers license, cell phone bill, bank statement, and my SSN!! WTF
So here i am bringing in about $10-20 a day into my paypal account from ebay, with about $100 sitting there i CANT TOUCH!
better yet, the people you talk to on the phone cant help you any. You cant even speak to the people who "confirm" your account, identity. As big of a company as paypal is, this is ridiculous. Half the people i spoke to on the phone had a horrible "oh well" attitude.
I'm pissed. Its MY account, and MY MONEY! Now what if i had a $200 bid on an item that ended last Saturday that i couldn't pay for?
So i called, and went on my account and uploaded my ID and proof of address, talked to customer service and they said thats all the need (told me 24-48 hours). I waited two days call back again, and they said the need my SSN!!, well i didnt want to, but i provided it. The told me it could be another 3-5 days!.
Well i just got an email saying
"Hello Corey xxxxxxx,
Since you are unable to complete the appeals process, access to your PayPal
account will remain limited. Your PayPal Debit Card application has been
denied as we were not able to confirm your identity using the information
you provided.
What the hell, and their CS hours are closed. I have provided the following, while on the phone to make sure its what they need.
Drivers license, cell phone bill, bank statement, and my SSN!! WTF
So here i am bringing in about $10-20 a day into my paypal account from ebay, with about $100 sitting there i CANT TOUCH!
better yet, the people you talk to on the phone cant help you any. You cant even speak to the people who "confirm" your account, identity. As big of a company as paypal is, this is ridiculous. Half the people i spoke to on the phone had a horrible "oh well" attitude.
I'm pissed. Its MY account, and MY MONEY! Now what if i had a $200 bid on an item that ended last Saturday that i couldn't pay for?