There's apparently a problem with the wireless network in my home. I have a wired connection from my desktop computer to the router and I have not noticed any performance issues with connecting to the Internet from this computer. However my parents' both connect to the Internet wirelessly from their laptops and for the last hour their connection to the Internet through the router has been intermittent and extremely slow. I've never encountered such a problem and I'm not quite sure how to begin to troubleshoot it.
wireless network appears to be running slow
- Thread starter dmehling
- Start date
jamesd1981
Active Member
http://www.broadbandspeedchecker.co.uk/
use this site and test your speeds via wireless and post results
use this site and test your speeds via wireless and post results
I already checked the speed of two of my computers, but I used the site speedtest.net. My desktop is connecting at its normal speed. One of the laptops was able to load most of the site, but the Java applet would never load. Even without having an exact measure of the speed I could tell that the network connection speed was much lower than normal.
jamesd1981
Active Member
what band is your wireless using G or N
Some simple basics. To get your gateway/router address, Start > Run > type: cmd. At the prompt type: ipconfig and then Enter. Note the gateway address (eg 192.168.1.1).
To ping, same procedure but type: ping 192.168 etc and Enter. Wait for the pings to finish. It gives the min, max and average ping times. The ping time is the time it takes to send and receive a small packet of data.
To your router, the time should be a few milliseconds. Try pinging 209.85.225.104 which will test the ping to Google. Depends on where you are but should be significantly less than 100milliseconds.
You can get to your router settings by putting the gateway address directly in your browser address bar.
The symptoms you've quoted could be a hardware problem. If someone is stealing your bandwidth by wireless I would think your Ethernet connection would also be affected. As you indicated more than one laptop is involved, it's unlikely to be a problem there. I assume that you would have tried the laptops close to the router.
Try turning off power at the router, wait 10 seconds and power up again.
To ping, same procedure but type: ping 192.168 etc and Enter. Wait for the pings to finish. It gives the min, max and average ping times. The ping time is the time it takes to send and receive a small packet of data.
To your router, the time should be a few milliseconds. Try pinging 209.85.225.104 which will test the ping to Google. Depends on where you are but should be significantly less than 100milliseconds.
You can get to your router settings by putting the gateway address directly in your browser address bar.
The symptoms you've quoted could be a hardware problem. If someone is stealing your bandwidth by wireless I would think your Ethernet connection would also be affected. As you indicated more than one laptop is involved, it's unlikely to be a problem there. I assume that you would have tried the laptops close to the router.
Try turning off power at the router, wait 10 seconds and power up again.
Last edited:
linkin
VIP Member
Also, a note here. pings from your computer to your gateway should always report <1ms, otherwise you're likely to have latency issues (try using a wired connection too)