I'm having major issues with my internet. Any Help?

R

rider791194

New Member
Alright i have some serious problems going on. After restore my computer from multiple viruses, I found multiple issues with some sounds and controls, but mainly the internet.

1st problem: For whatever reason, Mozilla Firefox refuses to launch. When I attempt to open it, my computer seems to load for a second but then nothing happens.

2nd problem: I thought that perhaps if I reinstalled Firefox, this would solve my problem. When i tried installing Firefox, I clicked on DOWNLOAD, my page loaded completely but the box that asks to SAVE, RUN, or CANCEL did not even appear. This is a problem I'm having for every download (even email downloads). No matter what I try, the download box will not pop up. In addition to this, I found out I cannot add attachments to my email either

3rd problem: I was looking at some discussions and someone suggested that I change my internet options. I went to my control pannel and found that no matter what I tried, I could not access my internet options. I clicked on the icon multiple times but nothing appeared. It seems as if my options menu disappeared.

4th problem: Finally, I cannot copy text from any internet site. I right click but again... nothing appears. :/

ANY IDEAS? ANYONE? This is driving me up the wall.
Thanks
 
Try anything in safe mode? You can run Firefox in safe mode (the program is installed alongside the normal Firefox in the Programs menu) as well as launching Windows in safe mode too.
 
I also suggest that you launch Windows in safe mode, as NDSUTopGun has said. Another thing I suggest you do as well is to stop logging in into sites that may contain your personal information (e-mail, banks, etc). If there's any type of keylogger/etc. that's running on your computer, you run serious risk.

EDIT: Does your Windows user have administrative rights? I know this may sound weird, but I suggest you check that as well.
 
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How did you actually restore your system? Did you actually reinstall windows or did you just use system restore to take your system back a few days before the infection? Your system is most likely corrupted at this point, probably still infected as well. You should look in your owners manual on how to physically reinstall windows if this is a store bought pc. You may have to use recovery cd's or the recovery partition on the hard drive. If its a custom built pc then you will have to use the windows install cd to reinstall.
 
johnb35 said:
How did you actually restore your system? Did you actually reinstall windows or did you just use system restore to take your system back a few days before the infection? Your system is most likely corrupted at this point, probably still infected as well. You should look in your owners manual on how to physically reinstall windows if this is a store bought pc. You may have to use recovery cd's or the recovery partition on the hard drive. If its a custom built pc then you will have to use the windows install cd to reinstall.
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I know this is a bit off topic, but is it possible for system restore to corrupt your system? Because I remember using system restore before and my computer acted strangely after that. If that's the case, it's better to just reinstall Windows, right?
 
System restore isn't very reliable in my opinion. There are many reasons why it shouldn't be used for the most part. The main reason is that malware will hide in system restore files so if you do the restore, you will still be infected. However, on some cases, it does work to fix your system.
 
johnb35 said:
System restore isn't very reliable in my opinion. There are many reasons why it shouldn't be used for the most part. The main reason is that malware will hide in system restore files so if you do the restore, you will still be infected. However, on some cases, it does work to fix your system.
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That's what I think too. I tend not to use system restore and opt to fix the computer some other way. The last time I used system restore, as I said earlier, it really didn't work out.
 
From my experience

johnb35 said:
System restore isn't very reliable in my opinion. There are many reasons why it shouldn't be used for the most part. The main reason is that malware will hide in system restore files so if you do the restore, you will still be infected. However, on some cases, it does work to fix your system.
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I've found System Restore to be reliable (but you can lose your restore points if the SSD or HDD is filled up I had learned).
 
wonderboy1953 said:
I've found System Restore to be reliable (but you can lose your restore points if the SSD or HDD is filled up I had learned).
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Windows XP comes defaulted to use 15% of your hard drive space. When I installed XP on my clients Pc's, I always reduced that to 5%. And as long as you aren't having issues with your system then you can turn system restore off to delete all restore points and then turn it back on to start fresh. Or you can use disk cleanup and it will automatically delete the restore points except for the most recent.

So its only bad management if you allow system restore to use so much hard drive space.
 
How did you manage to get XP down to 5%?

johnb35 said:
Windows XP comes defaulted to use 15% of your hard drive space. When I installed XP on my clients Pc's, I always reduced that to 5%. And as long as you aren't having issues with your system then you can turn system restore off to delete all restore points and then turn it back on to start fresh. Or you can use disk cleanup and it will automatically delete the restore points except for the most recent.

So its only bad management if you allow system restore to use so much hard drive space.
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As I indicated, System Restore had been valuable to me (and I presume others) which I'm not willing to give up on.
 
How did you manage to get XP down to 5%?
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Right click on "my computer" click on properties, click on system restore tab. Highlight your c drive and click on settings. Drag the slider bar to 5% or whatever you want to use.
 
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