new computer fails help please

B

buddha548

New Member
:( been getting bsod and crashes since the start need help

i have no idea what the problem is im pretty sure its hardware here are the parts im using

SAPPHIRE|HD5670 1G

corsiar Builder Series CX600

Patriot Gamer 2 Series 8GB (2 x 4GB)there for intel not amd could this cause problems?

amd phenom II x6 black edition

MB ASUS M5A87

i have no idea how to find out what is failing where do i start??

ive ran memtest and harddrive test with no errors
 
jamesd1981 said:
can you get into the bios ?
Click to expand...

yes it will boot to windows and then it crashes randomly after some time

sometimes a bsod sometimes it will freeze or restart

What's the actual BSOD error that you get?

there usually not the same is there somewhere i can see them all?
 
jamesd1981 said:
you should download blue screen view and post the log

http://www.nirsoft.net/utils/blue_screen_view.html

scroll down the page a bit for the download link
Click to expand...

i reinstalled windows 7 again and i got this one while trying to transfer a file from thumb drive to my desktop

Code: 
071111-24866-01.dmp	7/11/2011 7:57:29 PM	IRQL_NOT_LESS_OR_EQUAL	0x0000000a	00000000`00000000	00000000`00000002	00000000`00000001	fffff800`02ae318c	ntoskrnl.exe	ntoskrnl.exe+71f00	NT Kernel & System	Microsoft® Windows® Operating System	Microsoft Corporation	6.1.7600.16385 (win7_rtm.090713-1255)	x64	ntoskrnl.exe+71f00					C:\Windows\Minidump\071111-24866-01.dmp	6	15	7600	275,360
 
i just got this one : /

Code: 
071211-25490-01.dmp	7/12/2011 12:02:48 AM	IRQL_NOT_LESS_OR_EQUAL	0x0000000a	fffffa7f`fffff3e0	00000000`00000002	00000000`00000001	fffff800`02b0ae89	ntoskrnl.exe	ntoskrnl.exe+71f00	NT Kernel & System	Microsoft® Windows® Operating System	Microsoft Corporation	6.1.7600.16385 (win7_rtm.090713-1255)	x64	ntoskrnl.exe+71f00					C:\Windows\Minidump\071211-25490-01.dmp	6	15	7600	275,360


StrangleHold said:
Is your memory at its default speed/timing and voltage?
Click to expand...

it was all set to auto in the bios i just set it all to the specs on the ram ill see how it goes the voltage was to low maybe that was the problem?
 
:( 2 more


Code: 
071211-24632-01.dmp	7/12/2011 3:33:39 AM	KMODE_EXCEPTION_NOT_HANDLED	0x0000001e	00000000`00000000	00000000`00000000	00000000`00000000	00000000`00000000	tcpip.sys	tcpip.sys+599cb					x64	ntoskrnl.exe+71ed0					C:\Windows\Minidump\071211-24632-01.dmp	6	15	7600	262,144


Code: 
071211-24492-01.dmp	7/12/2011 3:43:28 PM	MEMORY_MANAGEMENT	0x0000001a	00000000`00041284	00000000`0526a001	00000000`000026e7	fffff700`01080000	win32k.sys	win32k.sys+33cef					x64	ntoskrnl.exe+71f00					C:\Windows\Minidump\071211-24492-01.dmp	6	15	7600	275,304
 
this is really annoying just got anther one

video scheduler has encountered an unexpected fatel error

ill post more info for this one when i get back on the computer

any ideas what could be the problem?
 
Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
 
johnb35 said:
Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
Click to expand...

==================================================
Dump File : 071211-24492-01.dmp
Crash Time : 7/12/2011 3:43:28 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041284
Parameter 2 : 00000000`0526a001
Parameter 3 : 00000000`000026e7
Parameter 4 : fffff700`01080000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+33cef
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071211-24492-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 275,304
==================================================

==================================================
Dump File : 071211-24632-01.dmp
Crash Time : 7/12/2011 3:33:39 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+599cb
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+71ed0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071211-24632-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 262,144
==================================================

==================================================
Dump File : 071211-25490-01.dmp
Crash Time : 7/12/2011 3:02:48 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffffa7f`fffff3e0
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02b0ae89
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071211-25490-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 275,360
==================================================

==================================================
Dump File : 071211-23852-01.dmp
Crash Time : 7/12/2011 3:01:36 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`05b1aa83
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`066f5de2
Caused By Driver : HIDCLASS.SYS
Caused By Address : HIDCLASS.SYS+bde2
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071211-23852-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 318,432
==================================================

==================================================
Dump File : 071111-24866-01.dmp
Crash Time : 7/11/2011 10:57:29 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02ae318c
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071111-24866-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 275,360
==================================================
 
A couple of your blue screens were caused by driver issues, one was either usb mouse/keyboard it seems. What bios version in on the board?

EDIT::

You also could have a problem with the PSU since you are getting -7.7 volts on the -5 rail. Try a different psu and see if things go back to normal.
 
Last edited:
johnb35 said:
A couple of your blue screens were caused by driver issues, one was either usb mouse/keyboard it seems. What bios version in on the board?

EDIT::

You also could have a problem with the PSU since you are getting -7.7 volts on the -5 rail. Try a different psu and see if things go back to normal.
Click to expand...

not sure why the mouse would make a bsod : / but i just installed the drivers for it maybe that will help

not sure of the bios version i will have to get back to you on that

i dont have another psu i can test with i would have to rma it and get a new one

i got this bsod after getting on to post the bsod log

==================================================
Dump File : 072111-25802-01.dmp
Crash Time : 7/21/2011 5:26:27 PM
Bug Check String : REFERENCE_BY_POINTER
Bug Check Code : 0x00000018
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`05ea0c70
Parameter 3 : 00000000`00000002
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\072111-25802-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 275,360
==================================================
 
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